MHA Unemployment Compensation Program Receives Fifth Consecutive Award for Outstanding Performance

Courtney Pontack, vice president, MHA Unemployment Compensation Program, pictured for the NASWA SIDES Outstanding Performance Award. 

The MHA Unemployment Compensation Program (UCP) was recognized by the National Association of State Workforce Agencies (NASWA) April 17 for its continued commitment to using the State Information Data Exchange System to receive new claims and respond to state unemployment agencies.

This marks the fifth consecutive year the MHA UCP has received this recognition, reflecting its ongoing efforts to reduce unemployment liability for clients, prevent fraud and improve efficiency in working with state unemployment agencies.

“This recognition really reflects the care and consistency our team brings to this work every day,” said Courtney Pontack, vice president, MHA Unemployment Compensation Program. “It’s a team effort, and our ability to respond quickly and accurately depends on strong collaboration with our clients, who provide the timely information that makes this work possible.”

The MHA UCP serves a large portfolio of healthcare employers nationwide, including many MHA members.

To learn more about the services available through the MHA UCP, contact Courtney Pontack at the MHA.

MHA Unemployment Compensation Program Receives Award for Outstanding Performance

Courtney Pontack, vice president of the MHA Unemployment Compensation Program, recognized for the team’s dedication to fighting unemployment fraud.

The MHA Unemployment Compensation Program (UCP) was recognized by the National Association of State Workforce Agencies (NASWA) April 24 for the MHA UCP’s commitment to utilizing the NASWA’s nationwide, web-based system SIDES for receiving new claims and responding to state unemployment agencies.

This recognition affirms the MHA UCP’s dedicated work to reduce unemployment liability for its clients, decrease unemployment fraud and prevent waste with state unemployment agencies.

The MHA UCP has a large portfolio of healthcare employer clients throughout the country, including many MHA members.

To learn more about the services available through the MHA UCP, contact Courtney Pontack at the MHA.

Strategic Planning Session Update with MHA Service Corporation Board

The MHA Service Corporation (MHASC) board met Oct. 24 to discuss healthcare market strategies to identify, diversify and grow solutions for MHA members and clients. The board retreat focused on how the MHASC can support the five key pillars of the MHA Strategic Action Plan: workforce support, protecting access, support for mental and behavioral health, creating healthy communities and strengthening cybercrime/cybersecurity policy.

The MHASC highlighted the MHA Unemployment Compensation Program and its new strategic partnership with Vault Verify for wage and employment verifications. Tim Fessenden, CEO ,Vault Verify, explored how solutions provide employers additional security due to the contractual commitment to never resell any of the data accessed for verifications.

Additionally, the MHASC is creating a new model for piloting “mission-driven” partnerships with organizations that may address improving health outcomes for all, behavioral health and more.

The MHASC is also moving forward with supply chain strategic sourcing opportunities to help address shortages and provide savings. The MHASC continues to work closely with its various business solutions to address the pillars in the MHA Strategic Action Plan.

Members with questions regarding the MHASC Board may contact Ruthanne Sudderth at the MHA.