MHA CEO Report — Added Association Value

MHA Rounds Report - Brian Peters, MHA CEO

“It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.” – Warren Buffet

MHA Rounds Report - Brian Peters, MHA CEOThe healthcare industry is a vital cornerstone of any community, providing essential medical services to people in times of need – not to mention our role as economic engines. Behind the scenes, there’s a complex network of organizations and associations dedicated to supporting healthcare providers and ensuring their success. Among these is the Michigan Health & Hospital Association (MHA), the leading advocate for hospitals and health systems throughout the state of Michigan.

While most people recognize the MHA’s visible and impactful role in the public policy arena, many are unaware of the comprehensive business services we also provide to our member organizations. Housed within our MHA Service Corporation, these services not only help hospitals and health systems to achieve their missions of providing high quality, cost-effective care to their communities, but they also generate revenue for our association – which in turn allows us to moderate the need for membership dues increases over the years.

Our business services include in-house offerings and carefully vetted and selected partnerships. All services have been curated to give hospitals and healthcare providers robust solutions and options. Examples of services available to hospitals and other providers include the MHA’s data services, unemployment compensation program, a robust endorsed business partner program and graphic design and print services.

The MHA first began work to develop a data bank in 1975, establishing our association as a credible resource for industry data. Data-driven decision-making is essential for healthcare organizations to deliver high-quality services efficiently. More than 500 healthcare entities nationwide now use MHA data products for a variety of purposes, including strategy development, community benefit tracking and improving safety and quality of care. By harnessing the power of data, hospitals and health systems can enhance patient outcomes, optimize workflows and ultimately reduce costs.

Our unemployment compensation program has an even longer history, having existed since 1972. Much like data services, it not only serves existing MHA members in Michigan, but nationally. Collectively, it processes thousands of unemployment claims for over 700 clients every year, saving clients millions of dollars annually. By participating in this program, member organizations can navigate the complexities of unemployment compensation more effectively, saving valuable time and resources. I’m pleased to share the program was once again recognized by the National Association of State Workforce Agencies (NASWA) for the program’s commitment to utilizing the NASWA’s nationwide, web-based system for receiving new claims and responding to state unemployment agencies.

The MHA Graphic Design & Print Services division offers specialized print services, as we recognized the need to offer our members cost-effective printing solutions. The healthcare industry has a constant need for marketing materials, patient information brochures and administrative documents. This program has grown and now offers services for many organizations even outside of healthcare.

Our association has also expanded our ability to connect our member hospitals and health systems to companies that offer products and services tailored to the healthcare industry. Within the MHA Endorsed Business Partner Program, we rigorously review each potential company before endorsing a partner to ensure that they provide quality and valuable services to our membership. The MHA has the opportunity to be a liaison between our members and endorsed business partners, leveraging our events and relationships to make the right connections at the right time.

As you can see, our commitment to supporting hospitals and health systems goes well beyond advocacy and policy. By offering diverse business services, we empower healthcare organizations to thrive in an ever-evolving industry. These additional services complement our existing efforts to improve the health and wellness of individuals and communities. Together, these initiatives contribute to the enhancement of healthcare excellence in Michigan, ensuring that the state’s healthcare providers can deliver the best possible care to their patients.

I can tell you that over the years, I have heard from countless clients of our various business services, who consistently praise the outstanding customer service and value-added work provided by our exceptional team. From my perspective, our success can be largely attributed to a commitment to build genuine, trusting relationships for the long haul.  And we will not allow those relationships – or our reputation – to be compromised in any way. If you are affiliated with a healthcare-related organization (and perhaps even if not), I would strongly encourage you to reach out and explore our ability to serve you and see this difference first-hand.

As always, I welcome your thoughts.

MHA Unemployment Compensation Program Receives National Recognition

Courtney Pontack, senior director, claims administration & appeals of the MHA Unemployment Compensation Program, recognized for the team’s dedication to fighting unemployment fraud.

The MHA Unemployment Compensation Program (UCP) was recognized by the National Association of State Workforce Agencies (NASWA) April 19 for the MHA UCP’s commitment to utilizing the NASWA’s nationwide, web-based system SIDES for receiving new claims and responding to state unemployment agencies.

This recognition affirms the MHA UCP’s dedicated work to reduce unemployment liability for its clients, decrease unemployment fraud and prevent waste with state unemployment agencies.

The MHA UCP has a large portfolio of healthcare employer clients throughout the country, including many MHA members.

To learn more about the services available through the MHA UCP, contact Neil MacVicar at the MHA.

Webinar Dispels Misinformation About Unionization and Outline Legal Guidelines

Healthcare workforce shortages, particularly nursing shortages, are severely hindering the ability to provide patient-centered care. Unionizing to negotiate for policies like staffing ratios is popular but does not consider the complexity of significant workforce shortages. As healthcare leaders face an environment where clinicians are experiencing burnout, leaders must understand collaboration strategies that improve organizational stability and patient outcomes.

The Dispelling Misinformation About Unionization and Legal Guidelines webinar will outline several topics related to the healthcare workforce and unionization. Topics will include how recent dynamics such as the COVID-19 crisis and worker shortages have increased the healthcare industry’s vulnerability to union organizing, current trends and tactics unions use to recruit healthcare employees, evolving rules from the National Relations Labor Board, including those applicable to social media, and other tips and guidelines for leaders responding to a union or other protected concerted activity.

The webinar is scheduled for 8:30 a.m. ET Nov. 11. Sponsored by the MHA Service Corporation Unemployment Compensation Program and Miller Johnson, it is offered free of charge. Human resource executives and professionals and chief nurse executives are encouraged to register.

Members with questions should contact Erin Steward at the MHA.


MHA Service Corporation Board Celebrates Partnerships and Successes

At its June 29 meeting, the MHA Service Corporation (MHASC) board focused on supporting MHA Strategic Action Plan priorities to address workforce challenges, behavioral health improvements, redesigning care, insurance market solutions and more. The board considered strategies to leverage partnerships and meet the pressing needs of MHA members with short- and long-term solutions.

The board was joined by Alex Herbison, vice president, AMN Leadership Solutions, for an overview of services offered through B.E. Smith and AMN Language Services, which include executive recruitment, interpretation services and more. These companies are among those being considered as new Endorsed Business Partners in the coming weeks.

The board celebrated the “2022 Outstanding Performance” award given to the MHA Unemployment Compensation Program (MHA-UCP) by the National Association of State Workforce Agencies. This award recognizes the MHA-UCP’s timeliness and thoroughness in responses to new unemployment claims. More importantly, the award reflects the MHA-UCP’s commitment to reducing its clients’ unemployment liability exposure and its efforts to prevent unemployment fraud.

The MHASC board recognized Gwen MacKenzie, senior advisor, McKinsey and Company, for her leadership as the inaugural chair and expressed appreciation for her strategic and thoughtful guidance through the pandemic. The board also recognized incoming chair Kent Riddle, CEO, Mary Free Bed Rehabilitation Hospital, Grand Rapids, and appointed incoming vice-chair, Bill Manns, CEO, Bronson Healthcare Group, Kalamazoo, and wished them well in their leadership roles. Mackenzie was reappointed to a three-year term on the MHASC board.

The MHASC provides critical support to the MHA in the form of nondues revenue through its Data Services, Unemployment Compensation Program and Endorsed Business Partner program to address workforce, financial and other business needs. Visit the MHA Business Services webpage to learn more about resources available. Questions regarding the MHASC Board should be directed to Peter Schonfeld at the MHA.

MHA Monday Report May 2, 2022

MHA Monday Report

Michigan Legislature Continues Work on Budget, Opioid Settlement Fundscapitol building

MHA Unemployment Compensation Program Receives National Recognition

MDHHS Proposes to Cover Doula Services for Medicaid Beneficiaries

The Michigan Department of Health and Human Services recently released a proposed policy for Medicaid coverage of doula services effective Oct. 1, 2022, contingent upon approval by the Centers for Medicare & Medicaid Services. The MHA supports this proposal and agrees with …

Annual Meeting iconMHA Annual Membership Meeting Returns to In-person Format

The 2022 MHA Annual Membership Meeting will return to an in-person meeting June 29, 30 and July 1 on Mackinac Island. COVID-19 vaccination is required for attendees 12 years of age and older, and details surrounding the vaccination verification …

MHA Rounds Report - Brian Peters, MHA CEOMHA CEO Report — GME’s Role in the Healthcare Talent Pipeline

MHA CEO Brian Peters reviews the vital role of graduate medical education in the healthcare talent pipeline.


Trustees Play Significant Role in Healthcare Recovery

COVID-19 has reshaped the healthcare environment. Emerging trends will have implications for years to come and the way hospitals and boards lead through recovery — be it financial, clinical or emotional  …

The Keckley Report

Paul Keckley

The Long-term Consequence of Physician Employment in U.S. Healthcare

“The short-term impact of physician employment is closely monitored. But the long-term consequence of employed physicians is somewhat unclear. Currently, four major players are prominent in the mix; physician employment plays a critical role in each.”

Paul Keckley, April 25, 2022

News to Know

The MHA will host a lunch and learn webinar from noon to 12:45 p.m. ET May 11 with MHA Endorsed Business Partner NextJob to provide an update on the latest labor market trends and leading practices to attract and keep valuable employees.

MHA in the News

The MHA received media coverage the week of April 25 on rural hospital challenges and COVID-19 hospitalizations.

MHA Monday Report Dec. 6, 2021

MHA Monday Report

MHA Covid-19 update

Combating the Novel Coronavirus (COVID-19): Weeks of Nov. 22 and 29

The state’s coronavirus webpage indicates there were an average of 9,222 new COVID-19 cases per day Dec. 2 and 3, bleakly demonstrating the current surge of the disease in Michigan. However, 55.6% of Michiganders ages 5 and older were fully vaccinated as of Dec. 3, and more than 1.6 million residents had …

Hospital Leaders Provide Testimony Amid Latest COVID Surge

Hospital leaders from around the state testified Dec. 1 before the House Appropriations Committee, chaired by Rep. Thomas Albert (R-Lowell). They discussed the current challenges Michigan’s hospitals face as they near the statewide record for COVID-19 hospitalizations while having more COVID-19 …

Hospital Testimony Supports Community College BSN Degrees

The Michigan Legislature held several hearings on legislation supported by the MHA during the week of Nov. 29. In the House Education Committee, initial testimony was taken on a bill to allow community colleges to offer 4-year Bachelor of Science in Nursing degrees. The Senate Health Policy and Human Services Committee reported to the …

Bill to Codify Licensure Exemptions, Assist in Workforce Shortage Reported to Senate

The Senate Health Policy and Human Services Committee reported Senate Bill 759 to the Senate floor Dec. 2. Introduced by Sen. Curt VanderWall (R-Ludington) and supported by the MHA, SB 759 would codify a provision that has given hospitals flexibility to appropriately respond to …

CMS Offers Forum on No Surprises Act Dec. 8

The Centers for Medicaid & Medicaid Services Center for Consumer Information and Insurance Oversight will host a special Open Door Forum via conference call at 2 p.m. Dec. 8 to review provider requirements under the federal No Surprises Act. …

New MHA Infographic Highlights Michigan’s Midsize Vital Hospitals

The MHA has released a new infographic highlighting Michigan’s 32 midsize vital hospitals. The publication seeks to bring attention to these facilities that ensure access to care for residents in rural and small urban areas that, while they experience similar challenges to critical access hospitals, are not eligible for …

Governance Webinar Outlines Ties Between Trends and Strategic Planning

Hospital and health system boards will face challenges as the world transitions from a multiyear pandemic to an endemic. The industry is experiencing instability and near-constant change: innovation in medicine and service delivery, new competitors, payer upheaval, renewed scrutiny on the social determinants of …

Virtual Breakthrough

Registration Open for MHA Breakthrough In-person Event in February

The COVID-19 crisis has made clear what American healthcare providers are capable of and their infinite potential, yet challenges remain. COVID-19 variants continue to plague the nation’s health; regular harassment and violence toward caregivers sustains burnout brought about by exhaustion and …

Upcoming Webinar to Improve Healthcare for Transgender Population

Transgender and gender nonconforming individuals deal with many common fears that can be debilitating. Healthcare providers need to understand the obstacles that this population faces to improve medical care for their patients. The MHA Health Foundation Transgender Healthcare Dignity Model …

MHA CEO Brian Peters appears Nov. 23 on CNN

Headline Roundup: Michigan Hospital CMOs Urge Action Against COVID-19

The MHA published a consensus statement Nov. 22 on behalf of chief medical officers of Michigan’s community hospitals urging the public to take action to help slow COVID-19 growth throughout the state. …

The Keckley Report

Paul Keckley

STAT Investigation on Ascension Private Equity Activity Problematic for Hospitals

“The STAT headline last Tuesday read: ‘How America’s largest Catholic hospital system is moonlighting as a private equity firm’ The news organization’s investigation involved ‘interviews with nearly two dozen academic experts, financial analysts, accountants, and community organizers … ’”

Paul Keckley, Nov. 22, 2021

News to Know

  • The MHA will host a free webinar from 1 to 2 p.m. ET Dec. 7 to provide an update on price transparency and the No Surprises Act, including what is required for compliance as of Jan. 1.
  • An Unemployment Compensation and Vaccine Mandates webinar will be offered at 10 a.m. ET Dec. 9.
  • The MHA welcomes as a new Endorsed Business Partner providing the first AI-powered autonomous monitoring solutions for care teams and their patients.

Webinar Will Discuss Unemployment Compensation and Vaccine Mandates

As deadlines take effect for COVID-19 vaccine mandates at healthcare organizations, unemployment compensation claims will arise from employees who elect to resign or who are discharged for noncompliance with the mandate. The question then becomes whether the employee will receive unemployment benefits, and will the employer be charged for the benefits paid?

In a webinar offered at 10 a.m. Dec. 9, attorneys from the MHA Unemployment Compensation Program will discuss the various issues impacting vaccine mandate unemployment claims and provide guidance for employers on how address such claims.

The webinar is free of charge for MHA members and UCP clients, but registration is required. Questions may be directed to Neil MacVicar at the MHA.