Community Benefit Report

Michigan hospitals serve patients 24 hours a day, 365 days a year

emergency services 4 million people treated in emergency departments
outpatient 33 million outpatient visits conducted
calendar 5 million inpatient care days
inpatient 994,000 patients admitted for care & treatment
babies 97,300+ babies delivered
clock Avg. length of stay – 5.33 days

2022 Community Benefit Report

The 2022 Community Benefit Report is also available in PDF format. Members who would like to request printed copies may contact the MHA.

Member Resources

Resources are available to help Michigan hospitals promote their community benefit programs on our Community siteContact us for assistance.

Healthy Futures, Healthy Communities

The 2022 MHA Community Benefit Report highlights how Michigan hospitals and health systems are investing in their communities to help people of all ages get healthy and stay healthy both in and out of the hospital. Overall, these activities total an investment of nearly $4.2 billion. The report also highlights how hospitals are helping strengthen Michigan’s economy.

These innovative community-based partnerships help improve the overall health, wellness and quality of life of Michigan residents.

Data are based on responses to fiscal year 2020 MHA Community Benefits Surveys. Please note that the organizations in each cohort may not be the same from year-to-year.

Promoting Health and Wellness

Michigan hospitals offer a wide range of services and resources that extend access to care beyond the traditional hospital setting. This long-standing effort promotes the health and wellness of individuals and communities throughout the state. Overall, Michigan hospitals invested more than $869 million in community-based and other voluntary activities*. A snapshot of these activities is highlighted below.

health education

Health Education & Guidance

Community health education, counseling, self help, support groups, family support, community benefit operations

2.9 million people served
$60 million invested

support services

Healthcare Support Services

Health screenings, immunizations, nonbilled & reduced-fee clinics, discounted prescriptions & medical supplies, financial and in-kind support

443,689 people served
$51 million invested

community outreach

Community Outreach

In-home services, meals/nutrition, transportation

115,357 people served
$5 million invested

health professional

Health Professions

Investment in healthcare talent retention and workforce development

88,370 people served
$573 million invested

community building

Community Building Activities

Involvement in and financial and in-kind support of activities that help promote the health and well-being of community residents

341,722 people served
$6.5 million invested

clinical research

Community Health & Clinical Research

Studies conducted with the goal of improving population health

$161 million invested

Based on a total of 115 hospitals’ data submitted in the fiscal year 2020 MHA Community Benefits Survey. An itemized breakdown of the Community Benefit Report is available online.

Caring for all Patients

Despite the unique obstacles and financial burden of the COVID-19 pandemic, Michigan hospitals and health systems remained committed to providing high-quality, cost-effective care to patients and their families. According to the American Hospital Association annual survey data, hospitals of all types provided more than $42 billion in uncompensated care to their patients in 2020. Michigan-specific data includes:


Medicare (at cost)

The difference between the federal Medicare reimbursement rate and the actual cost of care delivered to Medicare patients.

$1.2 billion


Medicaid (at cost)

The unpaid costs of public programs for those with low incomes or disabilities.

$1.5 billion

financial assistance

Financial Assistance (at cost)

The cost of providing free or discounted health services for individuals who cannot afford to pay for their care and qualify for financial assistance.

$185 million

bad debt

Bad Debt (at cost)

The cost of services submitted for payment by a third-party payer or patient that are not paid in full.

$409 million

unpaid costs

Other Unpaid Costs

Includes other means-tested government programs and subsidized health services.

$177 million

Strengthening the State Economy

According to the 2022 Economic Impact of Healthcare in Michigan Report, Healthcare remains Michigan’s largest private-sector employer despite pandemic losses.

  • In 2020, there were 572,000 direct healthcare jobs in Michigan totaling more than $44.2 billion in wages, salaries and benefits.
  • Hospitals alone employed 224,000 individuals in the state in 2020.
  • Indirect, healthcare-supported jobs are held by more than 502,000 people who earned about $28 billion in 2020 in wages, salaries and benefits in 2020.
  • Together with their employers, the nearly 1.1 million workers in the healthcare sector contributed almost $15.2 billion that year in local, state and federal taxes.

For more information about healthcare’s impact on Michigan’s economy, visit the Economic Impact Report.