MHA Service Corporation Board Celebrates Partnerships and Successes

At its June 29 meeting, the MHA Service Corporation (MHASC) board focused on supporting MHA Strategic Action Plan priorities to address workforce challenges, behavioral health improvements, redesigning care, insurance market solutions and more. The board considered strategies to leverage partnerships and meet the pressing needs of MHA members with short- and long-term solutions.

The board was joined by Alex Herbison, vice president, AMN Leadership Solutions, for an overview of services offered through B.E. Smith and AMN Language Services, which include executive recruitment, interpretation services and more. These companies are among those being considered as new Endorsed Business Partners in the coming weeks.

The board celebrated the “2022 Outstanding Performance” award given to the MHA Unemployment Compensation Program (MHA-UCP) by the National Association of State Workforce Agencies. This award recognizes the MHA-UCP’s timeliness and thoroughness in responses to new unemployment claims. More importantly, the award reflects the MHA-UCP’s commitment to reducing its clients’ unemployment liability exposure and its efforts to prevent unemployment fraud.

The MHASC board recognized Gwen MacKenzie, senior advisor, McKinsey and Company, for her leadership as the inaugural chair and expressed appreciation for her strategic and thoughtful guidance through the pandemic. The board also recognized incoming chair Kent Riddle, CEO, Mary Free Bed Rehabilitation Hospital, Grand Rapids, and appointed incoming vice-chair, Bill Manns, CEO, Bronson Healthcare Group, Kalamazoo, and wished them well in their leadership roles. Mackenzie was reappointed to a three-year term on the MHASC board.

The MHASC provides critical support to the MHA in the form of nondues revenue through its Data Services, Unemployment Compensation Program and Endorsed Business Partner program to address workforce, financial and other business needs. Visit the MHA Business Services webpage to learn more about resources available. Questions regarding the MHASC Board should be directed to Peter Schonfeld at the MHA.

MHA Monday Report Feb. 21, 2022

MHA Monday Report

MHA Covid-19 updateCombating the Novel Coronavirus (COVID-19): Week of Feb. 14

The current surge of hospitalizations due to COVID-19 has continued its downward trend. The seven-day average of hospitalizations in the U.S. as of Feb. 13 was 80,185, down from 136,534 Jan. 20. Michigan hospitalizations for confirmed and suspected cases …


capitol building

Supplemental Budget Signed, Pharmacy Benefit Manager Legislation Passed

Gov. Gretchen Whitmer Feb. 16 signed House Bill 5523, a $1.2 billion supplemental funding bill that focuses on keeping kids learning in-person and bolstering the state’s healthcare workforce. This legislation directs $300 million to …


MHA Virtual Member Forum to Review Strategic Action Plan Priorities

The MHA will host a virtual member forum from 2 to 3 p.m. Feb. 24 to outline the MHA 2021-2022 program year’s strategic action plan, which the MHA Board of Trustees approved in August. The forum will review the priorities set for the year, progress to date, and the tactics the …


Feb. 22 Webinar to Outline Housing Options for Those in Need

Throughout the pandemic, being nimble and recognizing that much in the social support sector is in flux has been crucial, as has being intentional about identifying key areas and needs, including housing. Housing interventions improve housing stability and health outcomes while decreasing healthcare …


Webinar Explores Changing Environment of Digital Marketing for Healthcare

The COVID-19 pandemic and the rapidly changing competitive environment are making the consumer digital experience a higher priority for healthcare marketers than ever before. With budgets rebounding and marketers accelerating efforts in personalization, healthcare marketers must invest in new …


WELL-B Program Registration Extended

Registration has been extended to March 29 for the Well-being Essentials for Learning Life-Balance webinar series. WELL-B is a behavioral health training program for the healthcare workforce that delivers weekly webinars on evidence-based well-being topics, including prevalence …


Eligibility Expanded for ED Medication for Opioid Use Disorder Initiative

In partnership with the MHA Keystone Center, the Michigan Opioid Partnership and the Michigan Department of Health and Human Services, the Community Foundation for Southeast Michigan has launched an Emergency Department Medication for Opioid Use Disorder …


Workforce, Operational Challenges Addressed at MHASC Board, HR Committee Meetings

At its Feb. 9 meeting, the MHA Service Corporation (MHASC) board focused on supporting MHA Strategic Action Plan priorities including behavioral health, workforce sustainability, data strategy, cybersecurity and diversifying MHASC products, services, and partnerships. To receive an update …


Online Workforce Solutions Available

The MHA and the Michigan Health Council announced two offerings as means for strengthening the nursing workforce. The Clinical Faculty Academy is designed to expand the pool of nurses involved in educating the next generation of nurses and to increase nursing school enrollments. …


Submit Proposals to Present at The Root Cause Coalition National Summit

The MHA is a member of The Root Cause Coalition, whose mission is to reverse and end the systemic root causes of health inequities for individuals and communities through cross-sector partnerships. The coalition has opened its request for proposals to present at the seventh National Summit on the …


Latest AHA Trustee Insights Highlights Board Engagement

The latest edition of Trustee Insights, the monthly digital package from the American Hospital Association, is now available and contains valuable information on board engagement. COVID-19 has tested boards’ abilities to lead in times of prolonged and daunting pressures, and time …


Laura Appel speaks Feb. 14 with WILX News 10.

Media Recap: Appel Discusses Workforce Issues

Laura Appel, senior vice president, health policy & innovation, MHA, was quoted in stories the week of Feb. 14 discussing issues impacting the healthcare workforce. Hospitals across the country are concerned about anticompetitive activity and questionable pricing from …


The Keckley Report

Paul Keckley

The Healthcare Value Agenda 3.0: What to Expect in 2022 and Beyond

“The value agenda in U.S. healthcare is transitioning to version 3.0. While the aim of replacing fee-for-service incentives remains the same, the next version will be decidedly different.”

Paul Keckley, Feb. 14, 2022

Workforce, Operational Challenges Addressed at MHASC Board, HR Committee Meetings

At its Feb. 9 meeting, the MHA Service Corporation (MHASC) board focused on supporting MHA Strategic Action Plan priorities including behavioral health, workforce sustainability, data strategy, cybersecurity and diversifying MHASC products, services, and partnerships. To receive an update on the action plan, members are invited to register for the Feb. 24 MHA Strategic Action Plan Forum.

The board discussed strategies for re-designing care and how the MHASC can support efforts in this space. MHA Endorsed Business Partner care.ai sponsored a joint lunch for MHA and MHASC board members and provided an opportunity to demonstrate its Smart Care Facility Operating Platform.

The MHASC Human Resources (HR) Committee met Jan. 31 to discuss current HR priorities and review its role in guiding the MHASC’s purpose and direction as it addresses issues including workforce sustainability, retention and recruitment, talent development, well-being and safety. Members provided feedback on current workforce-related legislative efforts and shared valuable insights with colleagues during a round-table session addressing workforce shortage issues. The MHASC is working with the HR Committee to develop future educational programming and networking opportunities, including the potential for holding an upcoming Michigan Healthcare Human Resources Conference. Finally, the committee received a report from new MHA endorsed business partner LifeWorks, highlighting virtual mental health therapy guided by professional therapists with the same clinical efficacy as traditional cognitive behavioral therapy.

The MHASC provides critical support to the MHA in the form of nondues revenue through its Data Services, Unemployment Compensation Program and Endorsed Business Partner program to address workforce, financial and other business needs. Visit the MHA Business Services webpage to learn more about resources available. Questions regarding the MHASC Board and MHASC HR Committee should be directed to Peter Schonfeld at the MHA.

MHASC Board and HR Committee Focus on Action Plan

The MHA Service Corporation (MHASC) board held a retreat Oct. 7 to evaluate nondues revenue sources that provide financial support to the MHA and to highlight key initiatives that the MHASC is tasked with supporting in the 2021-2022 MHA Strategic Action Plan. These initiatives include workforce sustainability, behavioral health, data strategy, cybersecurity, and diversifying MHASC products, services and partnerships. Workforce sustainability is a top priority for the MHA, and the board explored ways the MHASC can develop and enhance programs and partnerships that best serve members. Members may learn more about the Strategic Action Plan by registering for a virtual MHA Member Forum scheduled from 10 to 11 a.m. Oct. 15.

The board also recognized the MHA Data Services and MHA Unemployment Compensation divisions for serving MHA members with a comprehensive and consultative approach throughout the pandemic. The board received an overview of a potential partnership with LifeWorks highlighting strategies to support behavioral health priorities for MHA members. LifeWorks graciously sponsored a reception with the MHASC board at the meeting.

The MHASC Human Resources (HR) Committee met Sept. 30 to discuss current HR priorities and review its role in guiding the company’s purpose and direction in addressing issues including workforce retention and recruitment, talent development, well-being and safety. The HR Committee has served as a collaborative body for HR leaders to address issues since it was launched during the COVID-19 pandemic. Finally, the committee received a report from new MHA endorsed business partner NextJob highlighting career development and outplacement services available for MHA members. NextJob also invites MHA members to register for a webinar Oct. 12 on Building a Professional Brand for Career Growth to address healthcare workforce sustainability and resiliency for staff.

The MHASC provides critical support to the MHA in the form of nondues revenue through its Data Services, Unemployment Compensation Program and Endorsed Business Partner program to address workforce, financial and other business needs. Visit the MHA Business Services webpage to learn more about resources available. Questions regarding the MHASC board and MHASC HR Committee should be directed to Peter Schonfeld at the MHA.

MHA Service Corporation Board, HR Committee Address MHA Action Plan Priorities

At its June 23 meeting, the MHA Service Corporation (MHASC) board evaluated nondues revenue sources that provide financial support to the MHA. The board discussed progress on action plan priorities, telehealth strategies, multistate opportunities, developing investment guidelines and emerging business partners for consideration. The board also recognized the MHA Data Services and MHA Unemployment Compensation divisions for serving MHA members with a comprehensive and consultative approach throughout the pandemic.

The MHASC board welcomed Saju George, regional CEO, Prime Healthcare Michigan Market, as a newly appointed member, approved by the MHA Board of Trustees at its June 23 meeting. The board also appointed Kent Riddle, CEO, Mary Free Bed Hospital, as vice-chair of the board. Finally, the board recognized Lindsey Peters of Eaton Rapids for her service on the board and welcomed her as senior director of field engagement at the MHA.

CommerceHealthcare presented a report highlighting its 10-year partnership with the MHASC. It has facilitated over $2.2 billion in supplier revenue that has generated payments for hospitals and health systems in Michigan, equating to a $22.6 million impact to Michigan hospitals in the past decade. CommerceHealthcare offers several services for MHA members to consider that address accounts payable, receivables management, patient financing and investments. CommerceHealthcare sponsored a joint lunch with the MHA and MHASC boards the day of their meetings.

The MHASC Human Resources (HR) Committee met June 8 to discuss current HR leadership priorities and review its role in guiding the purpose and direction for MHASC efforts to address workforce resources, education, data, staff development and more. The committee addressed priorities including vaccination policies; staffing shortages; and diversity, equity and inclusion. The HR Committee has served as a collaborative body for HR leaders to address issues specific to the COVID-19 pandemic response. Finally, the committee received an update on the newly formed MHA Human Resources Council as a resource for healthcare professionals.

The MHASC provides critical support to the MHA in the form of nondues revenue through its Data Services, Unemployment Compensation Program and Endorsed Business Partner program to address workforce, financial and other business needs. Additional information on available resources is available on the MHA Business Services webpage. Questions regarding the MHASC board and HR Committee should be directed to Peter Schonfeld at the MHA.

MHA Monday Report Feb. 22, 2021

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Combating the Novel Coronavirus (COVID-19): Week of Feb. 15

Despite winter weather delaying vaccine delivery during the week of Feb. 15, nearly 1.8 million doses of the COVID-19 vaccine have been administered in Michigan as of Feb. 18, according to the state’s COVID-19 Vaccine Dashboard. The MHA continues to keep members apprised of pandemic-related developments affecting hospitals …


Nominations Being Accepted for 2021 Advancing Safe Care Award

To recognize Michigan hospitals that are tackling issues daily to make care safer and more dependable, the MHA presents its annual Advancing Safe Care Award. Eligible nominees …


MHA Service Corporation Board, Human Resources Committee Meet

At its Feb. 11 meeting, the MHA Service Corporation (MHASC) Board of Directors discussed and evaluated nondues revenue sources for the MHASC during the COVID-19 pandemic and beyond to provide financial support to the MHA. In the coming year, the performance of current services will be reviewed for renewals, and priorities for new …


Webinars Outline Transparent Marketplace Strategies

Most hospitals and health systems are complying with the Centers for Medicare & Medicaid Services Hospital Price Transparency Final Rule that took effect Jan. 1. The next step is to identify ways to manage patients’ concerns and expectations about what …


Age-Friendly Action Community Virtual Format Provides Flexibility in Pandemic

The MHA Keystone Center is enrolling Michigan healthcare organizations for its second Age-Friendly Health Systems Action Community, which is designed to prevent harm to older adults and decrease costs from readmissions. The Action Community will run from March …


The Keckley Report

The Old Hospital Playbook Should Be Thrown Out

“The pandemic has compromised the long-term sustainability of hospitals. Insurers are coming through stronger. Ditto for drug manufacturers and their distributors and retailers. But hospitals have lost ground: the old playbook used by most hospitals simply isn’t working anymore.”

Paul Keckley. Feb. 15, 2021

MHA Service Corporation Board, Human Resources Committee Meet

At its Feb. 11 meeting, the MHA Service Corporation (MHASC) Board of Directors discussed and evaluated nondues revenue sources for the MHASC during the COVID-19 pandemic and beyond to provide financial support to the MHA. In the coming year, the performance of current services will be reviewed for renewals, and priorities for new initiatives will be considered.

The board discussed how best to position the association’s enhanced data collection strategy to address recent federal provisions calling for the funding and establishment of statewide all-payer claims databases (APCDs). The MHA Board of Trustees plans to form a subcommittee with content expertise to advise the association on relevant considerations and provide the MHA Board of Trustees with recommendations on how best to use APCDs. The board also recognized the MHA Unemployment Compensation Program for managing an unprecedented number of pandemic-related unemployment claims with an aggressive, comprehensive and consultative approach.

The MHASC Human Resources (HR) Committee met Feb. 16 to discuss current HR leadership priorities and review its role in guiding workforce initiatives related to resources, education, data, staff development and more. The committee addressed priorities including COVID-19 vaccination coordination, staffing shortages, virtual work, diversity, unconscious bias and grief leadership/resilience resources. The committee further discussed developing an MHA HR Council as a resource for healthcare professionals.

The board and HR Committee received a report from MHA endorsed business partner HealthEquity outlining a cohesive, integrated benefits program designed to provide employees with resources to maximize their health savings account and flexible spending account benefits. HealthEquity will provide more information in a member webinar from 3:30 to 4 p.m. EST March 3, and members may contact Rob Wood at the MHA to register.

The MHASC provides critical support to the MHA in the form of nondues revenue through its Endorsed Business Partner program, Data Services and Unemployment Compensation Program. Visit the MHA Business Services webpage to learn more about available member resources.

Questions regarding the MHASC Board of Directors and HR Committee should be directed to Peter Schonfeld at the MHA.

MHA Monday Report Oct. 19, 2020

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Combating the Novel Coronavirus (COVID-19): Week of Oct. 12

The MHA is keeping members apprised of pandemic-related developments affecting Michigan hospitals through email updates and the MHA Coronavirus webpage. …


Legislature Works to Replace Executive Orders

The Michigan Legislature was busy during the week of Oct. 12, voting on several important issues that impact hospitals. Some of the most notable pieces of legislation included bills to provide limited immunity to businesses and health facilities for their work during the peak pandemic  …


MHA Provides Guidance on Hospital Bedside Voting

As the Nov. 3 election approaches, the MHA is reminding hospitals that voters may make an “emergency” request for an absentee ballot if he or she cannot attend the polls because of personal disablement …


Association Mourns Bill Jackson

Bill Jackson, who was senior vice president and chief financial officer at the MHA from 2013 until his recent retirement, passed away Oct. 10 following a year-long battle with cancer. The former CEO of Charlevoix Area Hospital …


Michigan Harvest Gathering Virtual Kickoff is Oct. 20

The 2020 Michigan Harvest Gathering will virtually kick off at 10 a.m. ET Oct. 20 through a Facebook Live event on the Food Bank Council of Michigan’s page. The 30-minute virtual event will include remarks by MHA CEO Brian Peters; Phillip Knight, PhD, executive …


Participate in Updating Michigan’s Health IT Roadmap

The Michigan Health Information Technology (IT) Commission and the Michigan Department of Health and Human Services  have begun developing a Statewide Five-Year Health IT Roadmap, which will be a guide for future planning, investments and governance of health …

MHASC Board and HR Committee Address 2020-2021 MHA Action Plan Priorities

The MHA Service Corporation (MHASC) Board of Directors held a virtual strategic planning retreat Oct. 13 to assess and further develop programs and services to support key initiatives in the 2020-2021 MHA Action Plan. MHASC-specific goals outlined in the …


MHA Joins Public Health Officials in Urging Residents to Prevent COVID-19 and Flu

The MHA joined the Michigan Department of Health and Human Services and the Michigan Association for Local Public Health at a press conference Oct. 13 to provide COVID-19 data updates and urge …


Michigan Birthing Hospitals Discuss Obstetric Hemorrhage and Severe Hypertension

The MHA Keystone Center and the Michigan Department of Health and Human Services launched five interactive maternal health safety sessions from June through September 2020. The safety sessions were held virtually for birthing hospitals across various …


Celebrate Infection Preventionists During International Infection Prevention Week

International Infection Prevention Week (IIPW), established in 1986 by the Association for Professionals in Infection Control and Epidemiology, shines a light on infection prevention annually. This year, IIPW is celebrated Oct. 18 through 24. …


New Guide to Hospital Partnerships Available to MHA Members

MHA Endorsed Business Partner Juniper Advisory has released a book providing a start-to-finish look at what it takes to create a successful hospital partnership. The book, “A Healthcare Leader’s Guide to Successful Mergers & Acquisitions,” includes articles from Juniper …


The Keckley Report

What the K Recovery Means for Healthcare

“There’s growing evidence that the U.S. economic recovery will be a K recovery: a bi-directional response to the pandemic that will produce winners and losers. And the implication is profound in healthcare.”

Paul Keckley. Oct. 12, 2020


MHA Race of the Week – Michigan Supreme Court

The MHA Race of the Week series highlights the most pivotal statewide races for Election 2020. The series will provide hospitals and healthcare advocates with the resources they need to make informed decisions on Election Day, including candidates’ views and background.

MHASC Board and HR Committee Address 2020-2021 MHA Action Plan Priorities

The MHA Service Corporation (MHASC) Board of Directors held a virtual strategic planning retreat Oct. 13 to assess and further develop programs and services to support key initiatives in the 2020-2021 MHA Action Plan. MHASC-specific goals outlined in the action plan include increasing revenue opportunities to support the MHA, exploring partnerships with other states to expand potential business opportunities and improve value, and coordinating activities of the MHASC Human Resources (HR) Committee to address healthcare workforce issues. The board also discussed the MHASC’s response to the COVID-19 crisis, outlining lessons learned, continuing concerns and how to apply these lessons to strengthen response to this ongoing crisis.

The board received a report from MHA Endorsed Business Partner Medical Solutions outlining current nationwide and Michigan-specific staffing challenges and their impact on hospitals’ ability to provide quality patient care, while also reducing hard and soft dollar costs. Medical Solutions provides workforce solutions that streamline healthcare staffing through fully customized programs. The company sponsored a virtual reception of the board at the conclusion of the planning retreat.

The board also reviewed a demonstration and presentation from ProCredEx, which recently became the MHA’s newest Endorsed Business Partner. ProCredEx is rolling out a pilot with a consortium of industry partners to create a digital marketplace for exchanging verified credentials information for all members of the healthcare industry. Representatives from Spectrum Health provided valuable feedback on implementing the pilot.

The MHASC HR Committee met Oct. 7 to address the current impact of COVID-19 on healthcare professionals and workplace preparedness, including lessons learned, ongoing challenges and ideas for partnership/collaboration. Both the HR Committee and the MHASC board discussed ways to address health equity and implicit bias.

The MHASC provides critical support to the MHA in the form of nondues revenue through its Endorsed Business Partner Program, Data Services and Unemployment Compensation Program. More information about member resources is available on the MHA Business Services webpage. Questions regarding the MHASC board and HR Committee should be directed to Peter Schonfeld at the MHA.