Rural Health Today Podcast on Breaking Down Barriers for Rural Health Providers

MHA Endorsed Business Partner (EBP) ModusOne Health was recently featured on the Rural Health Today podcast hosted by JJ Hodshire, president and CEO, Hillsdale Hospital. The episode “Breaking Down Barriers for Rural Healthcare Providers with Dr. John Crongeyer” highlights innovative strategies for engaging clinicians and improving risk management in rural hospitals.

Rural Health Today connects listeners to what truly matters in rural healthcare through expert interviews and real-world insights. Hodshire and Dr. Crongeyer discuss how rural hospitals are overcoming documentation and engagement challenges by shifting the narrative: clinicians are not the problem—they are the solution.

“With the looming threats of Medicaid, what steps can hospitals take to redefine their mission, to identify new ways of growth, and to look at existing processes (like ModusOne) and make some types of adjustments that can be a winner,” said Hodshire.

“Many rural hospitals face an existential financial crisis,” said Dr. Crongeyer, “one that can only be solved with a financial solution.”

ModusOne Health’s Solution: Proven Results for Rural Hospitals

ModusOne Health’s unique layover solution is pioneering clinical documentation and diagnosis improvement (CDxI) with measurable impact:

  • 10–22x ROI.
  • Zero disruption to staffing or workflows.
  • Improved compliance and coding accuracy.
  • Provider ranking by clinical accuracy for leadership insights.
  • Reduced length of stay and readmissions.
  • Enhanced leapfrog and quality scores.
  • Rapid deployment.

As healthcare continues its shift toward value-based care, CDI is no longer just a compliance tool, it’s a revenue and quality amplifier. ModusOne’s holistic CDxI approach combines simplified AI-Powered technology, advanced data analytics and enhanced documentation accuracy to empower providers in delivering higher-quality care and achieving stronger clinical and financial outcomes.

Members seeking more information about ModusOne Health may contact Dr. John Crongeyer or Stephanie Patsalis.

Members seeking information about the MHA’s EBP program may contact Rob Wood at the MHA.

Healthcare Leaders Convene for the Return of the MHA Keystone Center Safety & Quality Symposium

MHA Safety & Quality Symposium April 28 and 29 at the Kellogg Center in East Lansing, MI. 

More than 100 healthcare professionals gathered April 28 and 29 in East Lansing for the return of the MHA Keystone Center Safety & Quality Symposium. Attendees included individuals across the continuum of care including quality, safety and risk professionals, healthcare executives and person and family advocates who engaged in two days of sessions and dialogue focused on today’s most pressing issues.

Keynote speakers included Gerald B. Hickson, MD, founding director, Vanderbilt Health Center for Patient and Professional Advocacy and current chair of the Institute for Healthcare Improvement. Hickson spoke on building systems that model respect while supporting safety and high-quality care. Steven Berkowitz, MD, founder and president, SBM Healthcare Consulting, shared insights on the growing role of artificial intelligence in healthcare, emphasizing the importance of approaching it with both enthusiasm and caution.

Breakout sessions over the day and a half event, addressed a range of topics including preparing for cyberattack-related downtimes, normalizing help-seeking to support workforce well-being, enhancing physical and situational security, strengthening caregiver support and improving access to care. The MHA Keystone Center Symposium also included the reveal of the 2025 Advancing Safe Care Award recipient.

MHA Endorsed Business Partner Tarian, led a Threat Assessment Workshop reviewing behavioral assessment models, techniques for recognizing people of concern, threats through formal and informal communication and how to counter potentially violent actions.

The event was sponsored by HPS with exhibitors from ERC Risk Solutions, i2G Systems, MED Alliance Group Inc., ModusOne Health, Novo Nordisk, Tarian and TruMed Systems.

Members with questions should contact the MHA Keystone Center.

Engaging Providers and Transforming Revenue and Quality Performance Simultaneously

The MHA’s Endorsed Business Partner (EBP) program promotes industry-leading firms and connects member hospitals to solutions that alleviate pain points. The MHA recently endorsed ModusOne Health, which is the only physician-founded and operated clinical diagnosis improvement company (CDxI®).

Providers play a critical role in documenting patient care, which directly impacts accurate reimbursement rates for healthcare organizations. However, many health systems have not fully appreciated the degree to which their quality scores can soar through physician-led provider engagement and improvement.

A CDI Executive Director for a major health system in the southeast recognized, high quality scores can be achieved with a dedicated focus upon educating providers, providing standards, and monitoring improvement. “Congrats [to ModusOne] because the work that you do helped get us here!”

This health system – spanning 17 inpatient hospitals and dozens of outpatient clinics – scored top marks on national quality ratings (including a nearly 70% reduction in the excess Length of Stay “LOS” days), while achieving its best financial performance.

The idea that health systems must choose financial gain or quality scores is a false paradigm. With an intelligent and targeted approach, financial success and quality optimization go hand-in-hand.  A physician leader in the Northwest, “I just wasn’t really sure you could engage [the providers], but we have now been consistently generating more revenue. We are very appreciative of the great work you all have done for us.” stated after seeing the combination of lower sepsis mortality and higher revenues.

For more information about ModusOne Health, members may contact Stephanie Patsalis at ModusOne. Members seeking information about the MHA’s EBP program may contact Rob Wood at the MHA.

MHA Service Corporation Board Highlights Solutions and Mission

The MHA Service Corporation (MHASC) board held its final meeting of the 2023-2024 program year June 26 focused on supporting the MHA Strategic Action Plan priorities of workforce support and innovation, viability, behavioral health and health equity. The Board explored strategies to invest and diversify products and services, as well as how the MHA could approach “mission-focused” partnerships.

The board was joined by Dr. John Crongeyer, CEO, ModusOne Health, for an overview of the only physician-founded and physician-run Clinical Diagnosis Improvement (CDxI®) company that delivers robust monthly leaderboard-style reporting of provider accuracy in diagnosing patients on the conditions that most directly affect quality metrics and the financial bottom line. The MHASC is planning to launch new endorsed business partnerships in the coming months.

The MHASC board made several appointments and reappointments, adding depth and breadth of expertise by welcoming new board members Brian Brown, regional vice president of marketing & business development, McLaren Health Care, Grand Blanc; Ane McNeil, senior vice president of human resources, Trinity Health, Livonia; and Andrea Poulopoulos, senior vice president of supply chain, Corewell, Grand Rapids. The board affirmed the reappointments of Saju George, regional CEO, Prime Healthcare, Garden City, and vice chair Bill Manns, CEO, Bronson Healthcare, Kalamazoo. The board also recognized outgoing board members for their service, including inaugural chair Gwen MacKenzie, senior advisor, McKinsey and Company; Deloris Hunt, retired chief human resources officer, Michigan Medicine; Scott McLean, former managing director, Corewell Health Ventures; and Brian Connolly, Connolly Associates.

The MHASC mission is to deliver innovative solutions that help improve value and performance through its Unemployment Compensation Program, Data Services and Endorsed Business Partner program. Visit the MHA Business Services webpage to learn more about resources available.

Members with questions regarding the MHASC Board may contact Ruthanne Sudderth at the MHA.

News to Know – March 18, 2024

  • Members are encouraged to register for a free webinar from 11:30 a.m. to 12:15 p.m. ET March 20 to learn why onsite risk assessments are important. The MHA Keystone Center partnered with HSS in 2023 to provide onsite physical safety and risk assessments for several Michigan hospital partners.
  • The MHA will host a webinar with ModusOne Health to help members maximize quality metrics and reimbursements from 11:30 a.m. to 12:30 p.m. ET on March 27. Members with questions may contact Rob Wood at the MHA.