The latest edition of Trustee Insights, the monthly digital package from the American Hospital Association (AHA), is now available. The October issue includes an article outlining the critical need for alignment of leadership between the physician organization and hospital on key priorities and initiatives that address clinician needs and challenges and why alignment is an essential retention strategy to the operating environment. The article poses questions the board should be answering to maintain physician relationships.
Another article outlines the importance of identifying what individuals want and value from their healthcare experience, empowering Patient and Family Engagement Advisory Councils (PFEAC) to manage this process and working with the PFEAC to set goals and track progress using consumer engagement and patient experience metrics.
This resource is available free for AHA members and at a cost for nonmembers. For information about MHA trustee resources or webinars, contact Erin Steward at the MHA.