C.S. Mott Children’s Hospital Nurse Receives Q2 MHA Keystone Center Speak-up! Award

The Michigan Health & Hospital Association (MHA) Keystone Center presented Courtney Meagher, RN at C.S. Mott Children’s Hospital, July 12 with the quarterly MHA Keystone Center Speak-up! Award.

The MHA Keystone Center Speak-up! Award celebrates individuals or teams in Michigan hospitals demonstrating a commitment to the prevention of patient or staff harm.

Meagher is being honored for her diligence in caring for a patient who accidently removed their tracheostomy tube. While the patient’s oxygen saturation was 100%, Meagher was still concerned with the patient’s breathing after a difficult tracheostomy tube replacement and sought counsel from another nurse. After confirming the patient was breathing from their mouth rather than the tracheostomy tube, the team was able to place a new one in the appropriate position. Meagher’s actions prevented potential harm and any further complications.

“It’s an honor to be recognized as a patient advocate,” said Meagher. “I am grateful to work in a system where I feel confident to question, validate and verify to ensure our patients are receiving the best care possible.”

Launched in March 2016, the MHA Keystone Center Speak-up! Award promotes a culture within healthcare organizations empowering staff to speak up about the quality or safety of patient care to foster continuous improvement and minimize institutional risk for both patients and providers.

“Team members like Courtney allow us to lead the way in providing comprehensive, specialized health care for children,” said Luanne Thomas Ewald, MHA, FACHE, chief operating officer, C.S. Mott Children’s Hospital. “We are grateful to see her recognized for displaying the high safety standards we set to ensure we are providing the highest quality of care.”

Additional award finalists for the second quarter of 2022 include:

  • Claire LaPlaunt, MyMichigan Medical Center Sault, Sault Ste. Marie
  • Areej Kattan, Beaumont Hospital, Dearborn

“It’s the steadfast approach of healthcare workers like Courtney that advances the safety and quality of Michigan hospitals,” said MHA CEO Brian Peters. “She is incredibly deserving of this recognition for her courage to speak up and seek validation for her patient.”

More information about the MHA Keystone Center Speak-up! Award, including criteria and a nomination form, are available online.

ProMedica Monroe Regional Hospital Receives Q1 MHA Keystone Center Speak-up! Award

MHA CEO Brian Peters; Beth Bedra, RN, patient safety officer, ProMedica Monroe Regional Hospital, and Sarah Scranton, MPA, vice president, safety and quality, MHA and MHA Keystone executive director.
MHA CEO Brian Peters; Beth Bedra, RN, patient safety officer, ProMedica Monroe Regional Hospital, and Sarah Scranton, MPA, vice president, safety and quality, MHA and MHA Keystone executive director.
MHA CEO Brian Peters; Beth Bedra, RN, patient safety officer, ProMedica Monroe Regional Hospital, and Sarah Scranton, MPA, vice president, safety and quality, MHA and MHA Keystone executive director.

The Michigan Health & Hospital Association (MHA) Keystone Center honored Beth Bedra, patient safety officer at ProMedica Monroe Regional Hospital, June 9 with the quarterly MHA Keystone Center Speak-up! Award.

During the COVID-19 pandemic, changes were made to the main entrance at ProMedica Monroe Regional Hospital to accommodate infection control requirements for patient visitors. However, the revised entrance utilized a revolving door that was not suitable for all visitors and posed a safety risk. Beth personally examined the door, reviewed video footage of how patients and their care partners enter and exit the facility and engaged other staff in identifying solutions. As a result, she led efforts to revise the entrance that accommodates the needs of all visitors at the hospital and ensures the safest walkway possible.

“I’m honored to be a recipient of this award and to know that as a team, we’ve been able to improve the patient and visitor experience at ProMedica Monroe Regional Hospital,” said Bedra. “I’m thankful we have a culture where I could speak up and suggest a change that is in the best interest of safety at the hospital.”

Launched in March 2016, the MHA Keystone Center Speak-up! Award acknowledges individuals or teams within MHA Keystone Center Patient Safety Organization hospitals who speak up to prevent potential harm to patients or other staff members. The award fosters a culture within healthcare organizations that empowers staff to speak up about the quality or safety of patient care.

“We are incredibly grateful to have Beth as part of our team,” said Darrin Arquette, president, ProMedica Monroe Regional Hospital. “Her years of safety experience, in addition to her perceptive observation skills and attention to detail help improve the safety and quality of care for our staff, patients and their care partners on a daily basis.”

Additional award finalists for the first quarter of 2022 include:

  • Jennifer Helman, NP, C.S. Mott Children’s Hospital
  • Erin Munsel, PharmD, BCCPS, C.S. Mott Children’s Hospital
  • Jenny Burton, Helen Newberry Joy Hospital

“The pandemic has created incredible challenges for hospitals and in many instances, drastically changed the visitor experience,” said MHA CEO Brian Peters. “Beth is a great example that despite the increased stress on healthcare workers, they still display an unwavering commitment to improving safety for all who enter their facilities.”

Specifics on the MHA Keystone Center Speak-up! Award, including criteria and a nomination form, are available online. For more information, contact the MHA Keystone Center PSO.

Patient Safety Awareness Week Promotes Understanding of Safer Healthcare

Celebrate Patient Safety Awareness Week March 13 through 19. Patient Safety Awareness Week is an annual recognition intended to encourage all to learn more about healthcare safety. Additionally, it highlights the importance of patient safety, celebrates progress to improve care and focuses on pertinent issues facing healthcare teams.

Since its inception in 2003 as a federally listed Patient Safety Organization (PSO), the MHA Keystone Center has provided hundreds of learning opportunities for its members to share evidence-based practices. It has collected, analyzed and aggregated adverse event data to transform it into sustained clinical improvements and an overall culture shift in Michigan hospitals.

Patient Safety Awareness Week presents an opportunity to focus on the organizational efforts to make care safer for patients and employees. Below are ways hospitals can celebrate:

  • Nominate an improvement team for the MHA Advancing Safe Care Award by March 25. The award focuses on four key issues – safety culture, quality improvement, transparency and health equity.
  • Recognize patient safety champions by submitting a nomination for the quarterly MHA Keystone Center PSO Speak-up! Award. The award honors individuals or teams who speak up to prevent potential harm to patients or other staff members.
  • Participate in the MHA Workplace Safety Collaborative by submitting Occupational and Safety Health Administration data in KeyMetrics, the MHA Keystone Center’s data reporting platform.
  • Continue to submit data in the PSO’s event reporting platform, which provides real-time surveillance of patient safety trends.

Additional avenues to celebrate Patient Safety Awareness Week are noted on the Institute for Healthcare Improvement website. Members with questions may contact the MHA Keystone Center.

Expert to Provide Strategies on Mitigating Healthcare Workplace Violence

The MHA Workplace Safety Collaborative is hosting a webinar April 27 to discuss strategies for managing violence directed toward healthcare workers amid the COVID-19 pandemic.

Ken Smith, CHSP, CIE, CHCM, healthcare safety specialist at Healthcare Safety Services in Colorado, will present the implications of healthcare workplace violence while managing a necessary response to the pandemic. Smith is a national safety expert with 30 years of experience assisting over 200 healthcare facilities throughout the United States. His areas of expertise include implementing workplace violence programs and safety management systems. Smith also helps organizations improve safety programs by evaluating strategies and developing cost-effective, sustainable safety action plans.

MHA members may register for the webinar at no cost. Those with questions may contact the MHA Keystone Center PSO.

Examine Prevailing Healthcare Topics at PSO Annual Meeting

Patient Safety Organization logo

Listed Patient Safety OrganizationThe COVID-19 pandemic has underscored many prevailing issues that patients and health organizations are facing: the impact of health disparities, opioid use disorder and failure to rescue, among others. These topics will be discussed during the MHA Keystone Center Patient Safety Organization (PSO) Annual Meeting, which will be held virtually March 9 and 10.

The annual event provides healthcare teams with an opportunity to connect and discuss how healthcare organizations are cultivating a safe culture to ensure patients receive high-quality care. A detailed agenda for the 2021 event is available on the event webpage.

Registration is free and open exclusively to MHA Keystone Center PSO members. Continuing education credits will be available for nursing and risk management. Members with questions may contact the MHA Keystone Center PSO.