The Reality for Medicaid Patients Entering the ED With a Behavioral Health Crisis

Marianne E. Huff, LMSW, President and CEO, Mental Health Association in Michigan

Imagine this: You enter a hospital emergency department for chest pain. The clinicians onsite confirm you’re having a heart attack, but before can receive lifesaving care, you must wait for a second pre-admission screening from an agency outside of the hospital. The process could take hours – maybe even days.

The odds of that happening are not likely; However, it’s often the reality for Medicaid beneficiaries who come to the emergency department experiencing a behavioral health crisis.

In my role at the Mental Health Association in Michigan, I’ve had the privilege of advocating for patients and communities across the state who are living with mental illness. Unfortunately, a part of this job is having to witness the lasting impact that barriers in the system have on patients, providers and the overall care landscape.

When it comes to getting patients with Medicaid coverage inpatient behavioral healthcare, there are a series of unnecessary hurdles. One of the most time-consuming steps is that following an assessment by qualified ED clinicians, a patient with Medicaid must receive a secondary pre-admission screening from a community mental health (CMH) agency. Although it’s required for a CMH to perform the pre-admission assessment in a three-hour window, that’s rarely the case.

This effects people at all walks of life, but I’ve seen a troubling number of pediatric patients suffering as a result. In one case, a mother sat in the emergency department for weeks with her young daughter who was in dire need of inpatient behavioral healthcare services.

Sadly, that experience is not uncommon. I’ve seen parents put their jobs at risk to accompany children boarded in the ED. Oftentimes mental health conditions are compounded with acute medical issues, which further complicates the process of finding care.

As an association, we strive to transform the way our state and nation approaches mental illness. This is not possible if we don’t uphold a system that supports early intervention and gets patients the care they need without unnecessary delays.

Alongside the MHA and Michigan hospitals, our association agrees that one solution is to expand the three-hour assessment responsibility to allow clinically qualified ED staff to conduct pre-admission screenings. As a result, we can help improve the delivery of care for behavioral health patients who enter hospital EDs across Michigan.

The Mental Health Association in Michigan is the only statewide, non-governmental agency concerned with the broad spectrum of mental illness across all age groups.

MHA Participates in Southwest Michigan Behavioral Health Healthcare Policy Forum

Laura Appel, executive vice president of government relations and public policy, MHA (middle), is pictured during a panel discussion at the SWBH 9th annual regional healthcare policy forum.

Southwest Michigan Behavioral Health (SWMBH) hosted Oct. 4 the ninth annual regional healthcare policy forum in Kalamazoo. Moderated by Dr. Colleen Allen, CEO, Autism Alliance of Michigan, the forum focused on the theme of “Working Together” to discuss the future landscape of Michigan healthcare.

The event convened association leaders, policymakers and behavioral health professionals to focus on fostering collaboration, addressing the needs of mutually served populations and advancing whole person care.

Laura Appel, executive vice president of government relations and public policy, MHA, joined a panel discussion alongside Meghan Groen, senior deputy director, Behavioral and Physical Health Services, Michigan Department of Health and Human Services; Dominick Pallone, executive director, Michigan Association of Health Plans; Phillip Bergquist, chief executive officer, Michigan Primary Care Association; State Representative Julie Rogers, chair, House Health Policy; and Alan Bolter, associate director, Community Mental Health Association of Michigan to discuss Psychiatric Residential Treatment Facilities, opioid settlement dollars and treatment for substance use disorders.

SWMBH is the Prepaid Inpatient Health Plan for eight Michigan counties and is in partnership with the Community Mental Health (CMH) agencies of these counties. SWMBH, in partnership with the CMH’s and local providers, provides mental health services to adults with severe and persistent mental illness, children with severe emotional disturbance, individuals with intellectual/developmental disabilities and individuals with substance use disorders.

The event also held an awards presentation which honored Gov. Gretchen Whitmer and Van Buren County Commissioner Richard Godfrey.

Members with questions about the event or SMBH are encouraged to contact Lauren LaPine at the MHA.

MHA Behavioral Health Learning Series Navigates Challenges

The MHA is hosting a five-part webinar series to provide hospital staff with a deeper understanding of Michigan’s behavioral health system and the hospital’s role in connecting patients with care. These webinars are part of the MHA’s continued investment in behavioral health, a key priority in its strategic action plan and advocacy and policy efforts. The series will provide hospitals with strategies to navigate the current system, strengthen partnerships and identify innovative solutions for overcoming many challenges in management of patients with behavioral health needs.

The next webinar in the series is Wednesday, April 17 at 1 p.m.

April 17: Navigating Challenges

The webinar will address the dispute and resolution process and the voluntary and involuntary commitment process.

May 8: Innovative Strategies to Address the Behavioral Health Crisis in Michigan Hospitals – Part 1

Will offer innovative solutions that hospitals and health system partners across the state are using to manage and treat behavioral health patients.

June 12: Innovative Strategies to Address the Behavioral Health Crisis in Michigan Hospitals – Part 2

Will offer additional innovative solutions that hospitals and health system partners across the state are using to manage and treat behavioral health patients.

Registration is free and open to MHA-members only. The series will be relevant to any employee working closely with behavioral health patients who are part of the CMH/PIHP contracting process or work with community organizations to support patient’s behavioral health needs at the time of discharge.

Members with questions on the webinar series may contact Kelsey Ostergren at the MHA. Members with questions on the MHA behavioral health strategy may contact Lauren LaPine at the MHA.