Coverage is Care at Trinity Health Michigan

Chiquita Berg, MD, MBA, FACOG, vice president, Community Health & Well-Being, Trinity Health Michigan.

Significant changes to Medicaid are expected to take effect in 2027, bringing new requirements and processes that could increase the risk of coverage loss for eligible individuals if systems are not prepared. While many details are still emerging, one thing is already clear: 2026 will be a critical year for hospitals and health systems to prepare patients and their own organizations for what’s ahead.

Hospitals serve as trusted access points for care and information, especially for Medicaid populations. As changes approach, hospitals across the state are preparing to assist their patients and communities. Trinity Health Michigan is implementing the Coverage is Care approach, a patient-centered initiative designed to help people better understand upcoming Medicaid changes, connect to trusted information and resources, and stay connected to coverage and care.

To echo Shannon Striebich, president and CEO of Trinity Health Michigan, Coverage is Care reflects Trinity Health Michigan’s commitment to preparing early, acting thoughtfully and doing everything we can to help patients stay connected to coverage and care. As Medicaid changes approach, health systems have an important responsibility to reduce confusion, strengthen support and work alongside community partners to protect access for the people we serve.

The Medicaid changes anticipated for 2027 include more frequent eligibility checks, new administrative requirements and adjustments that could make it easier for coverage to lapse due to missed paperwork or misunderstandings – even among people who remain eligible.

The stakes are high. Coverage disruptions can lead to delayed care, worsening health conditions, increased uncompensated care, and greater strain on the healthcare ecosystem. Preparation in 2026 can help reduce reactive problem-solving in 2027.

Trinity Health Michigan’s Coverage is Care approach is designed to help eligible people stay covered and connected to care by making Medicaid changes easier to understand, reinforcing trusted information and helping people know where to turn for support before avoidable barriers lead to coverage loss. Working alongside community partners, the approach aims to reduce confusion and strengthen access to care as 2027 changes approach.

Core Elements of Trinity Health Michigan’s Coverage is Care Approach

Early Awareness

Coverage is Care was built on the idea that earlier awareness matters. Helping people understand that changes are coming — before paperwork is missed or coverage is interrupted — can reduce preventable disruption.

Clear Guidance

The approach emphasizes clear, trusted information, so patients and community members better understand what may be changing, why it matters and where to go for reliable next steps.

Support When Barriers Arise

Some individuals may need more than information alone. Coverage is Care is intended to help people connect to support when barriers such as confusion, literacy, language, technology access or life circumstances make the process harder to navigate.

Community Partnerships

Trinity Health Michigan is also working alongside community partners as trusted messengers to help broaden awareness, reinforce shared information and strengthen community access points for guidance and support.

Strong partnerships expand reach, particularly for patients who may not regularly engage with healthcare.

2026 can be structured as a year for hospitals and health systems to build internal systems and partnerships, pilot workflows and outreach strategies, refine approaches based on real-world experience and prepare for broader implementation ahead of 2027. This phased approach allows hospitals to adapt as additional state and federal guidance becomes available.

Even with all this preparation, many aspects of the Medicaid changes remain uncertain. Investing in strategies like Trinity Health Michigan’s Coverage is Care approach can help hospitals protect patients, preserve access to care and position their organizations for a smoother transition in 2027, no matter how the details evolve.

For more information about Coverage is Care, contact the Trinity Health team.

MHA members will continue to receive further updates from the association as information is released by the Michigan Department of Health and Human Services (MDHHS) and the federal government. The MHA is collaborating with multiple stakeholders, including member hospitals, MDHHS and Protect MI Care coalition members in efforts to deploy consistent messaging to patients across the state. Members with questions about pending Medicaid changes may contact the MHA Advocacy Team.

Hospitals Help: Trinity Health Initiative Expands Access to Lifesaving Narcan Vending Machines

The teams at Trinity Health Michigan lead training sessions for staff and residents to increase awareness, reduce stigma and build confidence in overdose response.

In response to the opioid epidemic, four Trinity Health hospitals — Livonia, Oakland, Livingston and Ann Arbor — launched a regional initiative to expand access to Narcan (naloxone), a lifesaving medication that reverses opioid overdoses. Through the installation of free Narcan vending machines, these hospitals are providing 24/7 access to a critical resource that can restore breathing and prevent fatal outcomes during overdose emergencies.

At Trinity Health Oakland, community health workers play a pivotal role in the success of this initiative. Their deep connections within the community enabled strategic placement of the vending machine in a high-need area and guidance on outreach and education efforts. They also lead training sessions for staff and residents to increase awareness, reduce stigma and build confidence in overdose response.

Since its installation in March 2025, the unit has played a critical role in potentially saving 76 lives — a powerful testament to the importance of accessible intervention tools and community engagement. At the other Trinity Health Southeast Michigan hospitals — Livonia, Livingston and Ann Arbor — the Narcan vending machines were deployed through the efforts of community health and well-being directors, who identified key locations and coordinated implementation to ensure broad access across the region. By removing barriers to access and empowering individuals with the tools and knowledge to respond to opioid overdoses, the program is saving lives and improving well-being across Southeast Michigan.

“This work is deeply personal,” said Chiquita Berg, MD, MBA, FACOG, vice president of community, health and well-being, Trinity Health Michigan. “I’ve seen the heartbreak that substance use disorder brings and I’ve also seen the strength it takes to recover. At Trinity Health Michigan, we’re committed to meeting people with compassion, not judgment. Through bold leadership and trusted partnerships, we’re creating pathways to healing and sending a clear message: every life is worth saving, and every person deserves a future filled with hope.”

To read more positive hospital stories, check out more Hospitals Help webpage and the 2025 Community Impact Report. Members with questions may contact Lucy Ciaramitaro at the MHA.