New Healthcare Workplace Safety Posters Available

Assault is not part of our job. It is a crime.

Assault is not part of our job. It is a crime.As healthcare workers across the country, including Michigan, are experiencing a growing rate of incidents of violence, the MHA has developed workplace safety posters for members to display throughout their facilities communicating the consequences of committing physical harm toward healthcare workers or hospital property.

The informational posters are geared toward patients, families and visitors, with a variety of creative options available in two sizes. Complimentary copies of the materials are available to MHA members by request through an online order form.

Through the MHA Keystone Center, the MHA is also assisting hospitals to address violence against healthcare workers through trainings and through the work of the MHA Workplace Safety Collaborative. The MHA also continues to support legislation that would improve protections for healthcare workers and medical volunteers.

Members with questions on legislative efforts should contact Adam Carlson and any questions regarding the posters should be directed to John Karasinski at the MHA.

Peters Discusses Healthcare Challenges with Becker’s, Michigan Advance

MHA CEO Brian Peters

Brian PetersMHA CEO Brian Peters discussed some of the top challenges facing Michigan hospitals in articles published the week of Oct. 4 by Becker’s Hospital Review and Michigan Advance.

The Becker’s Hospital Review story interviewed several hospital leaders from across the country on the most pressing issues they are facing. Peters touched on the importance of unity in public policy and advocacy and the threat of increasing politicization of healthcare issues.

“For an association, it is imperative that our member hospitals and health systems remain united around our common mission, and advocate in unison for public policy that advances the health of individuals and communities.

Michigan Advance published an article that reviewed the increasing rates of threats and violence experienced by healthcare workers during the pandemic. Clinician burnout and efforts to improve workplace safety through the MHA Workplace Safety Collaborative are mentioned by Peters.

“At the beginning [of COVID-19], our frontline caregivers would see the hero signs, banners and ads on TV and radio; that was uplifting,” said Peters. “Some of that has faded, and unfortunately we see these instances of violence and distrust. We would harken back to the earlier days of the pandemic, when they were rightly hailed as heroes. They still are.”

Strategies to Implement Workplace Violence Prevention Programs Reviewed

Nearly 80 MHA members attended the MHA Workplace Safety Collaborative’s April 27 webinar, Mitigating Violence Amid COVID-19. The event provided an overview of ways to implement workplace violence prevention programs despite the disruption to previous efforts caused by the COVID-19 pandemic.

Since the pandemic surfaced, organizational approaches to designing and implementing workplace violence prevention programs have changed considerably. New challenges affect factors such as personal protective equipment, including its usage and related policies; behavioral health screenings and de-escalation tactics.

Ken Smith, CHSP, CIE, CHCM, healthcare safety specialist at Healthcare Safety Services, presented strategies for effective workplace violence prevention efforts taking the COVID-19 implications into account. One key takeaway is the emphasis on comprehensive and instantaneous communication channels among staff organizationwide.

Members with questions about this event may contact the MHA Keystone Center.

Expert to Provide Strategies on Mitigating Healthcare Workplace Violence

The MHA Workplace Safety Collaborative is hosting a webinar April 27 to discuss strategies for managing violence directed toward healthcare workers amid the COVID-19 pandemic.

Ken Smith, CHSP, CIE, CHCM, healthcare safety specialist at Healthcare Safety Services in Colorado, will present the implications of healthcare workplace violence while managing a necessary response to the pandemic. Smith is a national safety expert with 30 years of experience assisting over 200 healthcare facilities throughout the United States. His areas of expertise include implementing workplace violence programs and safety management systems. Smith also helps organizations improve safety programs by evaluating strategies and developing cost-effective, sustainable safety action plans.

MHA members may register for the webinar at no cost. Those with questions may contact the MHA Keystone Center PSO.

Members Implement Staff Wellbeing Tool, Share Experiences During March 25 Event

The MHA Workplace Safety Collaborative hosted a virtual meeting March 25 to discuss members’ experiences implementing the Institute for Healthcare Improvement’s resource, Conversation and Action Guide to Support Staff Well-being and Joy in Work During and After the COVID-19 Pandemic.

The guide helps leaders begin conducting effective conversations with staff to address COVID-19 pandemic-related working conditions and other principles affecting the work environment. It includes actionable ideas that leaders can test quickly and efficiently during the COVID-19 pandemic and provides sustainable strategies for maintaining joy in work after the pandemic subsides.

MHA members gathered Jan. 28 to examine the guide, and this event served as a follow-up to share successes and barriers to implementing the resource’s strategies organizationwide. Members with questions may contact the MHA Keystone Center.

Workplace Safety Event Examines Tool to Build Joy in Work; Follow-up Meeting Planned

Healthcare professionals statewide gathered virtually Jan. 28 for an MHA Workplace Safety event that focused on implementing the Institute for Healthcare Improvement’s (IHI’s) new resource, Conversation and Action Guide to Support Staff Well-being and Joy in Work During and After the COVID-19 Pandemic.

The guide builds on the IHI Framework for Improving Joy in Work and includes actionable ideas that leaders can quickly test during the coronavirus response. The aim is to build a longer-term foundation to sustain joy in work for healthcare employees. Leaders are encouraged to use all opportunities to frequently communicate with team members — using brief in-person huddles, electronic methods or other approaches — to promote staff well-being.

The event concluded by providing participants with next steps to test in their organizations. A follow-up meeting will take place from 1 to 2 p.m. March 25 to discuss their experience, successes and barriers to implementing the tool. Online registration is available, and members who missed the Jan. 28 event are invited to participate to learn more about the guide.

Members with questions may contact the MHA Keystone Center PSO.

Healthcare Hot Topics: MHA Keystone Center – 2021 Priorities and Leadership Changes

MHA Keystone Center Healthcare Hot Topics

Brittany Bogan, FACHE, CPPS, senior vice president of safety and quality, MHA, and executive director of the MHA Keystone Center, discusses the MHA Keystone Center’s 2021 focus areas in addition to announcing her departure from the MHA.

As we look back on 2020, we remember a year that challenged our hospitals, healthcare systems, employees and communities in unimaginable ways. We also remember a year during which, despite extraordinary circumstances, the front line remained resilient and determined, providing high quality, compassionate care to the people of Michigan. In recognition of this dedication, in this new year more than ever, the MHA Keystone Center remains committed to its mission: supporting healthcare providers to achieve excellence in the outcomes desired by the people they serve.

Our priorities across 2021 include:

Health Equity

We will devote our efforts and resources to eliminating health disparities and dismantling institutional racism. The COVID-19 pandemic has only further highlighted the racial injustices vulnerable populations face, and while some progress has been made, we have a long way to go.

We commend the MHA-member hospitals and healthcare organizations that have taken the first step to address this critical issue by pledging to listen, act and lead as we eliminate healthcare disparities to achieve equitable outcomes for all. The organizations that have signed the pledge will be recognized on the MHA Keystone Center’s public website in the coming weeks. I encourage the healthcare organization chief executive officers who have not yet signed the pledge to contact the MHA Keystone Center.

Improving Care for Older Adults

The older adult population has also been adversely affected by the COVID-19 pandemic. The MHA Keystone Center is enrolling sites for its second Age-Friendly Health Systems Action Community, which will start in March and will support organizations working to improve healthcare outcomes for older adults. The Action Community will adapt its content to meet the needs of the ever-evolving pandemic.

The MHA Keystone Center is also one of eight organizations that came together to create the Superior Health Quality Alliance, a joint venture intended to improve the quality of health and healthcare for the Medicare population by designing and implementing initiatives that are person-centered and integrated across the continuum of care and services. Under Superior Health, the MHA Keystone Center is engaged in efforts with hospitals, nursing homes and community coalitions to prevent harm, save lives and lower healthcare costs.

Ensuring Healthy Mothers and Babies

On the opposite end of the life spectrum, I am excited to announce the recent launch of Project Baby Deer, a statewide initiative offering rapid whole-genome sequencing (rWGS) for critically ill babies and children. The MHA is working collaboratively with several other organizations to support Project Baby Deer and aiming to make Michigan the first state in the nation to offer rWGS to all babies and children that meet the clinical criteria, regardless of location or type of insurance. More information on Project Baby Deer will be released soon.

In addition to serving families and children through Project Baby Deer, hospital teams across Michigan are focusing on addressing factors contributing to maternal mortality through the Michigan Alliance for Innovation on Maternal Health (MI AIM). Across 2021, birthing hospitals will be invited to attend regional safety sessions, which will enhance healthcare providers’ ability to work toward full implementation of the MI AIM safety bundles, including those focused on hypertension, hemorrhage and sepsis. 

Workplace Safety and Well-being

The MHA Keystone Center will continue efforts to improve workplace safety through the MHA Workplace Safety Collaborative, convened in 2019 to identify, develop and implement risk-reduction strategies. The MHA Workplace Safety Collaborative is hosting a webinar Jan. 28 to educate members on the Institute for Healthcare Improvement Staff Wellness Tool, which serves as a guide for those in leadership positions to have structured conversations with their colleagues to help ensure staff well-being.

Addressing the Opiod Epidemic

The MHA Keystone Center and the Michigan Center for Rural Health partnered in 2020 to ensure that providers and health systems focus on preventing opioid-related morbidity and mortality. This partnership offers academic detailing training so providers can offer peer-to-peer educational outreach within their facilities. The training is intended to help providers identify patients at-risk for overdose or opioid use disorder and to offer or connect patients with care appropriate for their individual needs. Our goal is to continue to expand access to this training across the year and align with other state and national efforts to curb opioid abuse in Michigan and beyond.

As evidenced by the information above, the MHA Keystone Center team has a lot of fantastic resources and events planned to support healthcare providers in 2021, kicking off with our first PSO Safe Table of the year Jan. 13 and followed by the PSO Annual Member Meeting March 10 and 11. Please save these dates and watch for more details in our weekly communications.

As my time with the MHA and MHA Keystone Center comes to a close, I want to express my gratitude to everyone I have worked with and learned from over the past 12 years. I am honored to have been part of the MHA and MHA Keystone Center teams and humbled by all that has been achieved through collaboration to advance safety and healthcare quality. As MHA’s leader Brian Peters repeatedly says, “we are in this together,” and working together, we really do make a difference. Thank you for being part of the collective effort.

Recording Available: Overcoming Challenges for COVID-19 Survivors Webinar

The June 10 iteration of the bimonthly MHA Workplace Safety Safe Patient Handling and Mobility (SPHM) webinar series focused on overcoming challenges for COVID-19 patient survivors.

Subject matter expert Margaret Arnold, CEO of, provided a live simulation addressing how to handle three patient mobility scenarios. Participants discussed challenges for patients after staying in the intensive care unit or acute care and focused on overcoming recovery barriers.

One important takeaway from the webinar is the significant role that SPHM plays in accelerating recovery and decreasing a patient’s length of stay in a care setting. Therefore, physical therapists, occupational therapists, nurses, physicians and clinicians across the care continuum are strongly encouraged to watch the recording of this webinar.

A key priority for the SPHM webinar series is to educate and encourage participants to implement a safe patient handling and mobility program in their organizations. In addition to the training provided in the webinar series, leadership support is a critical component to initiating and sustaining an SPHM program. Members may access additional webinars, learn about evidence-based practices, and share ideas and questions with other hospitals on the MHA Workplace Safety Community site.

Registration is open for the last call of the series, which will be held from 1 to 2 p.m. ET Aug. 12. Learn more about the MHA Workplace Safety Collaborative online or contact the MHA Keystone Center with questions.

News to Know – Week of Feb. 10

Upcoming events and important healthcare news for the week of Feb. 10:

  • An MHA Workplace Safety Safe Patient Handling and Mobility Collaboration Call will take place from 1 to 2 p.m. Wednesday. As part of the ongoing MHA Workplace Safety Collaborative, these bimonthly calls have been scheduled to support the efforts of MHA-member organizations. The calls will feature Margaret Arnold, chief executive officer, Early Mobility. For more information, contact the MHA Keystone Center.
  • The MHA Person and Family Engagement Advisory Council will meet from 9 a.m. to 1 p.m. Thursday at MHA headquarters, Okemos. Development of the Person and Family Engagement Roadmap 2.0 will be discussed. For more information, contact Sam R. Watson at the MHA.
  • The fourth webinar in the Great Lakes Partners for Patients Hospital Improvement Innovation Network Advancing Health Equity Webinar Series will take place from 2 to 3 p.m. Thursday. This webinar will feature examples of health systems that have recently launched their health equity initiatives and will focus on lessons learned and key challenges to anticipate — resources, staffing, program design and data collection. For more information, contact Naomi Rice at the MHA.
  • Nominations for the 2020 MHA Ludwig Community Benefit Award are due by 5 p.m. Friday. The award is presented annually to healthcare organizations that demonstrate community benefit by improving the health and well-being of their communities through healthcare, economic or social initiatives. For more information, contact Erica Leyko at the MHA.