MHA Keystone Center PSO Hosts Virtual Care Safe Table

Registration is open for the MHA Keystone Center Patient Safety Organization (PSO) Virtual Care Safe Table in partnership with Henry Ford Health. The event will take place from 12:30 to 4 p.m. Dec. 3 at the MHA Headquarters in Okemos.

The safe table will introduce virtual care in the healthcare setting and discuss how organizations can use this model to support patient safety through proactive monitoring and early identification of patient deterioration, which can lead to faster clinical interventions and help reduce code blue events. The session will also highlight how virtual care can support bedside teams by completing tasks such as documentation and patient education, allowing in-person staff to remain focused on direct patient care. Examples of improved efficiency and care coordination will be shared throughout the discussion.

At the end of the program, attendees will be able to:

  • Identify opportunities to leverage virtual care to improve healthcare quality and safety.
  • Understand how to coordinate with IT teams to protect data during virtual care activities.
  • Describe methods to maintain safety and quality standards in both in-person and virtual settings.
  • Develop and sustain standardized nursing workflows for virtual care that align with organizational needs.

The safe table is free of charge for MHA Keystone PSO members and lunch is provided.

Chief quality officers, chief safety officers, chief nursing officers, chief medical officers, vice presidents of quality, safety and risk, vice presidents of clinical transformation, directors of quality improvement and directors or managers of patient safety and performance improvement are encouraged to register.

Nursing education credits are being pursued.

Members with questions may contact the MHA Keystone Center PSO.

Webinar Detailing Virtual Care Models Approved for CE

The MHA is hosting the webinar Virtual Care Models that Improve Engagement and Support Staff from noon to 1 p.m. May 2. Representatives from Henry Ford Health and Trinity Health Grand Rapids will outline the design and interface of virtual care models among technology, care teams and patients; explain how to gain input and buy-in from leadership and staff; and share the outcomes that demonstrate the value of virtual care to the care team, patients and families. The webinar is approved for nursing and social work continuing education credit.

Virtual nursing is a cornerstone of modern healthcare, facilitating rapid and seamless communication between patients and nurses. Real-time virtual interactions enable patients to have their questions and concerns addressed promptly, leading to enhanced engagement and satisfaction with the healthcare team.

The webinar highlights the MHA Person & Family Engagement Roadmap, featuring research and tools supported by the Centers for Medicare & Medicaid Services and the Institute for Patient- and Family-Centered Care, which are proven to re-engage patients and improve person and family engagement. Registration is free to charge for MHA member organizations.

Members with questions about the MHA Person & Family Engagement Roadmap or webinar may contact Erin Steward at the MHA.