Superior Health Recruiting Hospitals, Clinics and Nursing Homes for Quality Improvement Assistance Program

The Superior Health Quality Alliance – a coalition of eight Midwest healthcare quality improvement organizations, including the MHA Keystone Center – is actively recruiting participants for the Centers for Medicare & Medicaid Services (CMS) 13th Scope of Work.

As the CMS Quality Innovation Network – Quality Improvement Organization (QIN-QIO) for the Great Lakes Region, Superior Health will provide no-cost technical assistance to eligible providers in Illinois, Indiana, Michigan, Minnesota, Ohio and Wisconsin. This includes support for chronic disease management, behavioral health integration, patient safety, care coordination and healthcare quality — all aligned with CMS national goals.

Superior Health serves as the bridge between the important goals of the CMS and the unique needs of local communities. Drawing on decades of experience, Superior Health is dedicated to supporting clinics, nursing homes and hospitals by providing premium, hands-on quality improvement assistance to help achieve healthcare quality and safety goals for Medicare beneficiaries.

To access this assistance, complete the enrollment form to begin the enrollment process or reach out to Superior Health for more information.

MHA Keystone Center to Support CMS’ Quality Improvement Program

Superior Health Quality Alliance (Superior Health) has been selected as the Great Lakes Region’s Quality Improvement Organization (QIO) to support the Centers for Medicare & Medicaid Services’ (CMS) 13th Scope of Work. As a member of Superior Health, the MHA Keystone Center will serve Michigan hospitals, nursing homes, outpatient clinics and providers over the next five years.

Superior Health is one of seven Quality Innovation Network-Quality Improvement Organizations designated to support the agency’s efforts to improve outcomes for Medicare beneficiaries.

Michelle Norcross, senior director of safety & quality at the MHA Keystone Center, will be the program director for the work overseen by Superior Health.

The award represents a continuation of Superior Health’s partnership with CMS. Superior Health was selected for its strong performance history and innovative approach to delivering person-centered, data-driven improvement strategies. Over the last five years, Superior Health has:

  • Avoided more than 270,000 harms.
  • Reduced hospital readmissions by 21%.
  • Delivered more than $1 billion in measurable value.

Superior Health will provide no-cost technical assistance to eligible providers in alignment with CMS national goals.

Michigan hospitals interested in learning more about the 13th Scope of Work should contact Michelle Norcross at the MHA Keystone Center.

MHA Monday Report Dec. 23, 2024

MHA Prevents Staffing Ratios and Medical Liability Changes

The MHA defeated legislation that would have established government-mandated nurse staffing ratios and legislation that would have made detrimental revisions to Michigan’s strong medical liability laws during the week of Dec. 16. The MHA opposed …


MHA Keystone Center Annual Report Features Hospital Quality and Safety Improvements

The MHA Keystone Center recently released its 2023-24 Annual Report, which demonstrates the organization’s commitment to advancing the safety and quality of care alongside Michigan hospitals. The report showcases MHA Keystone Center-led patient and workforce …


speak upUniversity of Michigan Health-Sparrow Police Authority Officer Honored with Q3 MHA Keystone Center Speak-up! Award

The MHA Keystone Center has recognized Ronald Patterson, a police authority officer at University of Michigan Health-Sparrow, as its quarterly MHA Keystone Center Speak-up! Award recipient for December. The Speak-up! …


Obtaining Beyfortus Through the VFC Program

Through an ongoing partnership with the Michigan Department of Health & Human Services, Michigan birthing hospitals are reminded to enroll as a Vaccine for Children (VFC) Specialty Provider in order to administer the respiratory …


Superior Health Quality Alliance Report Highlights Improvements in Care for Medicare Beneficiaries

The Superior Health Quality Alliance – a coalition of eight Midwest healthcare quality improvement organizations including the MHA Keystone Center – recently released a report detailing its work over the past five years as the …


MHA Offers Webinar on Creating Peer Recovery Coach Programs

The MHA will host the webinar Building Effective Peer Recovery Coach Programs in Hospitals Feb. 12 from 8:30 – 9:30 a.m. to help hospitals create hospital-based peer recovery coach programs, providing background information and …


Keckley Report

Health System Transformation: The Mandate is Clear but Insider Pushback is Strong

“The murder of UnitedHealth Group executive Brian Thompson (aka BT) December 4 and prosecution of his alleged killer Luigi Mangione in Pennsylvania and New York will be in the media spotlight for months to come. The 26-year-old data scientist’ antipathy toward the health industry will be the sidebar in most coverage. …

Our system is fragmented by design, opaque by habit, resistant to change and considers criticism by outsiders unfair or ill-informed. Success and incentives in most healthcare organizations are based on short-term financial performance. Transparency is a threat and innovation is incremental. In the vast majority, Boards are rarely more than rubber stamps for management as long as “the numbers are hit.”

Tension between payers and providers, investor-owned and not-for-profit ownership and preventive health and specialty care has calcified and Executives are promoted as celebrities. In the process, the public’s attention is drawn to the industry where ministry and mission appear subordinate to corporatization and profit. …

That’s not the future. The public expects more and they’re tired of industry pushback and excuses.”

Paul Keckley, Dec. 16, 2024


 

News to Know

  • The MHA offices will be closed and no formal meetings will be scheduled Dec. 24 – Jan. 1, 2025.
  • Due to the holidays, Monday Report will not be published Dec. 30 and Jan. 6 and will resume its normal schedule Jan. 13.
  • The December edition of Trustee Insights, the AHA’s monthly digital package, highlights resources on key topics such as quality and safety priorities, social determinants of health, board diversity, behavioral health integration and financial performance.
  • In 2025, the MHA will host the second Human Resources Conference and welcome back the MHA Keystone Center’s Safety & Quality Symposium for the first time since 2019

MHA CEO Brian Peters

MHA in the News

MHA CEO Brian Peters joined Michigan’s Big Show Dec. 16 to discuss the 340B drug pricing program and legislation that would have safeguarded the program. Peters joined guest host Mel Seifert and discussed Senate Bill …

Superior Health Quality Alliance Report Highlights Improvements in Care for Medicare Beneficiaries

The Superior Health Quality Alliance – a coalition of eight Midwest healthcare quality improvement organizations including the MHA Keystone Center – recently released a report detailing its work over the past five years as the Quality Innovation Network-Quality Improvement Organization (QIN-QIO) for Michigan, Minnesota and Wisconsin.

The report showcases several quality improvement initiatives spanning topics like chronic disease management, infection prevention and control and medication safety. The report highlights the organization’s success in reducing all-cause harm in rural, critical access and acute care hospitals serving vulnerable populations by:

  • Lowering opioid adverse drug events (ADE) by 9%.
  • Reducing anticoagulant-related and hypoglycemia-related ADEs by 46%.
  • Improving community-based care transitions, resulting in a 3% reduction of readmissions.

The organization’s efforts across all improvement areas and settings of care resulted in:

  • 268,656 harms avoided.
  • A $1.02 billion return on investment.
  • More than a 20% relative improvement rate in hospital readmissions.

Members with questions about the report or the Superior Health Quality Alliance should contact the MHA Keystone Center.