The MHA Keystone Center Patient Safety Organization (PSO) Dashboard in KeyMetrics provides member hospitals with secure access to harm reporting data sourced from Press Ganey’s NextPlane platform. Designed to support patient safety improvement efforts, the dashboard offers clear snapshots of high and low performance across key harm reporting domains.
Members can use this resource to better understand trends in patient safety events, compare performance, and identify opportunities to reduce harm and improve outcomes within their hospitals or health systems. Data includes PSO‑protected reports categorized by event type and severity, ensuring a trusted environment for learning and improvement.
Clinicians can use the dashboard to understand variation in outcomes, support quality improvement initiatives and inform care team discussions. Healthcare leaders can use the tool to monitor performance trends, identify organizational risks and align systemwide quality priorities.
To learn more about how to use this resource, please join an upcoming intro Zoom session:
Access to the dashboard is available through a KeyMetrics account. Members can receive assistance with account setup or dashboard navigation by contacting Andrew Syrek at the MHA Keystone Center.