PSO Annual Meeting to Focus on Well-being and Workplace Violence

PSO

The MHA Keystone Center Patient Safety Organization (PSO) Annual Meeting brings together national safety and clinical experts each year to discuss hot topics in healthcare. It will be held virtually from 9 a.m. to 3:10 p.m. March 9.

During the past several years, there has been an increasing prevalence of workplace violence in healthcare, and COVID-19 has contributed to violent behavior. That is why a key focus for the 2022 meeting is workplace violence and well-being.

Ken Smith, CHSP, CIE, CHCM, vice president at Healthcare Safety Services, will assist hospitals and health systems in complying with The Joint Commission’s new standards on workplace violence that took effect in January. Additionally, he will identify prevention strategies and action plans to assist health systems and hospitals with increasing workplace violence due to the COVID-19 pandemic.

Bryan Sexton, PhD, director of the Duke Center for Healthcare Safety and Quality, will outline the WELL-B webinar series that will begin March 29, demonstrating the efficacy of bite-sized interventions to sustain improvements in healthcare worker well-being.

Additional presentations will focus on anticoagulation-related adverse medication events and the intersection of health equity and safety.

Registration is free and available to MHA Keystone Center PSO members. Continuing education opportunities will be offered. Members with questions may contact the MHA Keystone Center PSO.

Patient Safety Organization Annual Meeting Will be Held March 9

PSO

The 2022 MHA Keystone Center Patient Safety Organization (PSO) Annual Meeting will be held virtually from 9 a.m. to 3:10 p.m. March 9.  Participants will hear about topics related to the intersection of health equity and safety, anticoagulation-related medication events, addressing violence in healthcare and improving resiliency and well-being across the healthcare workforce.

Featured speakers include Bryan Sexton, PhD, Duke Center for Healthcare Safety and Quality; Darren Triller, PharmD, Anticoagulation Forum; and Ken Smith, CHSP, CIE, CHCM, Healthcare Safety Services.

Physicians, safety and quality improvement staff, nurses, pharmacists and risk managers will especially benefit from participating in the meeting. PSO members may register for this free event online.

Members with questions may contact the MHA Keystone Center PSO.

Annual Report Highlights Member Dedication Amid COVID-19

2020-2021 Annual Report

2020-2021 Annual ReportThe MHA Keystone Center recently released its 2020-2021 Annual Report, which showcases the center’s accomplishments and member-driven efforts to improve the quality and safety of healthcare statewide and beyond. It also describes member hospitals’ connection with the MHA Keystone Center during the past program year to learn and share best practices to implement the changes necessary to provide safer, more equitable healthcare even amid the COVID-19 pandemic.

Report highlights include:

Members with questions about the report or who would like to request printed copies should contact the MHA Keystone Center.

Safe Table to Address Pediatric Care During COVID-19

PSO

The MHA Keystone Center Patient Safety Organization (PSO) is hosting a safe table to investigate and discuss healthcare adversities facing the pediatric population, especially during the COVID-19 pandemic. The safe table will be held virtually from 2:30 to 4 p.m. Oct. 28.

Safe tables allow hospitals to come together, share ideas with peers, engage in safe discussions and obtain advice to make improvements to reduce or eliminate harm. This event is offered to MHA Keystone Center PSO members only. Registration is available online.

Members with questions may contact the MHA Keystone Center PSO.

Celebrating Five Years of Speak-up! Award

Speak Up Award logo

Speaking up when having a concern in healthcare is foundational to ensuring safe, high-quality care for patients and a safe work environment for staff.

MHA Keystone Center Speak-up! AwardThe MHA Keystone Center Speak-Up! Award was launched in March 2016 for members of the MHA Keystone Center Patient Safety Organization (PSO) to celebrate healthcare staff who speak up for patient or staff safety. The award program has grown exponentially throughout the last five years, averaging more than one nomination every two days, with over half of PSO members actively participating — 947 nominations have been received from 61 member organizations.

As part of the award program’s evolution, the MHA Keystone Center created a toolkit to help PSO-member organizations design and implement their own speak-up recognition process to advance their safety culture. According to a cost-savings analysis, each time staff speak up and prevent harm saves more than $13,000 for patients, families and healthcare organizations. This work was published in the Journal of Healthcare Risk Management and finished in the top 10% most downloaded articles of the Wiley publishing company in 2019.

PSO members may submit a Speak-up! Award nomination online. Members with questions may contact the MHA Keystone Center PSO.

Drive Culture Improvement with SCORE Survey, Learn More During Webinar

The MHA Keystone Center Patient Safety Organization (PSO) is hosting a webinar from 2 to 3 p.m. May 27 to provide an overview of Safe & Reliable Healthcare’s Safety, Communication, Operational Reliability & Engagement (SCORE) Survey. The SCORE Survey yields valuable insight to unite culture and employee engagement, and the results can be used to drive positive change.

Participants will hear about national data trends and learn more about how they can maximize this tool to drive culture improvement. The SCORE Survey is offered to MHA Keystone Center PSO members biennially.

MHA Keystone Center PSO members may register at no cost. Those with questions may contact the MHA Keystone Center PSO.

Speaker Sought to Explore Mental Health and Wellbeing During COVID-19

The MHA Keystone Center Patient Safety Organization (PSO) is seeking a speaker for an upcoming safe table focusing on mental health and wellbeing of employees within hospitals during the COVID-19 pandemic. The speaker will be asked to provide approximately 30 minutes of content and participate in the group discussion afterward. Although a date has not yet been confirmed, the event will take place in mid-July.

This invitation is for a presentation that reviews staff mental health and wellbeing during the COVID-19 pandemic across different disciplines within hospitals. Areas to be discussed should include the hardships front-line staff are facing during the pandemic, healthcare leaders’ strategies to positively impact mental health and wellbeing, lessons learned since the pandemic began, and ways in which hospitals can improve care for their staff. The selected speaker will be encouraged to include the approaches their organization is taking to improve coping mechanisms amid the hardships facing hospital staff.

Those who wish to be considered as a speaker for this event should contact the MHA Keystone Center PSO by May 28.

Members Gather Virtually for MHA Keystone Center PSO Annual Meeting

Patient Safety Organization logo

MHA Keystone Center PSONearly 170 members virtually attended the MHA Keystone Center Patient Safety Organization (PSO) Annual Meeting March 9 and 10. Participants included safety teams — directors of safety and quality, risk managers, patient safety officers and clinical workers, among others — across Michigan and Indiana.

The annual event aims to bring together clinical and safety experts to foster learning around key issues facing hospitals and healthcare systems. Randolph Rasch, PhD, RN, FAANP, dean and professor at the Michigan State University College of Nursing, kicked off the event by discussing health equity and examining disparities in healthcare. Participants were made aware of new implicit bias self-assessment tools and strategies for facilitating transparent conversations among staff.

Additional presentations covered opioid use disorder, maternal hypertension, failure to rescue and safety culture programs.

Members with questions may contact the MHA Keystone Center PSO.

 

News to Know – Week of March 8

Upcoming events and important healthcare news for the week of March 8:

The MHA Keystone Patient Safety Organization (PSO) Annual Meeting will be held virtually the mornings of March 9 and 10, beginning at 9:30 a.m. each day. The sessions will highlight presentations on various issues facing healthcare systems, including health equity and implicit bias, opioid use disorder, maternal hypertension, failure to rescue and safety culture. The event offers continuing education credits for nursing, risk management and other healthcare professionals. PSO members may attend the event free of charge, but registration is required. For more information, contact the MHA Keystone Center PSO.

PSO Annual Meeting to Focus on Health Equity and Implicit Bias

The MHA Keystone Center Patient Safety Organization (PSO) Annual Meeting brings together national safety and clinical experts each year to discuss hot topics in healthcare. Long-standing systemic health and social inequities have put many people from racial and ethnic minority groups at increased risk of getting sick and dying from COVID-19, which is why a key focus for the 2021 meeting is health equity and implicit bias.

Randolph Rasch, PhD, RN, FAANP, dean and professor at the Michigan State University College of Nursing, will present on health equity and examine disparities in healthcare. Participants in the virtual event will gain a better understanding of implicit bias and how it impacts patients, families and healthcare workers. Rasch will also discuss the purpose of implicit bias training for medical professionals who are renewing their licenses.

The 2021 virtual event will be conducted in two half-day sessions March 9 and 10. Additional presentations will focus on opioid use disorder, maternal hypertension and failure to rescue, as well as updates about the MHA Keystone Center PSO. A detailed agenda will be available soon.

Registration is free and available to MHA Keystone Center PSO members. Continuing education opportunities will be offered. Members with questions may contact the MHA Keystone Center PSO.