The MHA announced the winner of its 2022 Advancing Safe Care Award June 30, honoring a dedicated team at Pine Rest Christian Mental Health Services in Grand Rapids. The award was announced during the association’s Annual Membership Meeting.
The MHA Advancing Safe Care Award honors healthcare teams within MHA-member hospitals that demonstrate a fierce commitment to providing care to different patient populations, show evidence of an improved safety culture, lead the charge for quality improvement, and demonstrate transparency in their efforts to improve healthcare.
Pine Rest Christian Mental Health Services set up a special care unit in 2020 for behavioral health patients who tested positive for COVID-19 and a residential unit for COVID-19-positive patients in the adult foster care system. Pine Rest was the only behavioral health facility in West Michigan accepting psychiatric patients with COVID-19 and one of only a few in the state. Inspired by healthcare workers serving the sickest COVID-19 patients, Pine Rest employees sought to ease their burden while providing high-quality behavioral healthcare.
The hospital renovated space for the unit and trained staff to use telehealth equipment, allowing patients to virtually attend groups and classes from their rooms. Clinical and nonclinical staff were trained on wearing personal protective equipment, which had previously been rarely needed. The infection prevention and risk teams developed protocols for testing patients and staff. All nurses in the special care unit were trained in collecting samples for testing, and a performance improvement project boosted their ability to assess and manage patients’ pain.
Pine Rest developed a COVID-19 Dashboard, keeping staff aware of positive patients and staff members. Information was regularly shared with the Kent County Health Department, area hospitals and statewide behavioral health units to coordinate efforts.
For more information on the Pine Rest Special Care Unit, contact Harmony Gould, vice president of hospital and residential services, at Pine Rest at (616) 455-5000.