Registration is open for the MHA webinar, Virtual Care Models that Improve Engagement and Support Staff, scheduled from noon to 1 p.m. May 2. Attendees will learn from experts and peers about how hospitals and health systems are operationalizing virtual care strategies to positively impact patient experience, clinical outcomes, safety and employee satisfaction.
The webinar, designed for patient experience, quality and human resources professionals and members of the care team, will explore:
- Workforce shortage data and how technology can support care teams.
- Virtual care designs and interfaces.
- Recommendations and support from leadership, nursing and patient experience teams for virtual care.
- Outcomes demonstrating the value of virtual care to the care team, patients and families.
Registration is free to charge for MHA member organizations. Additionally, attendees will learn more about the MHA Person & Family Engagement Roadmap, a resource that offers tools supported by the Centers for Medicare & Medicaid Services and the Institute for Patient- and Family-Centered Care. These proven strategies can help hospitals re-engage patients and improve person and family engagement.
Members with questions about the MHA Person & Family Engagement Roadmap or webinar.may contact Erin Steward at the MHA.