Members of the MHA Person & Family Engagement (PFE) Advisory Council will share how integrating the MHA Roadmap to Person and Family Engagement develops and strengthens PFE efforts in their organizations through two upcoming PFE Improvement Sprint webinars.
Published in 2023, the roadmap outlines standardized definitions, policies and practices to advance PFE efforts.
The first webinar, Hospital Staffing and Structures Needed to Support and Coordinate PFE Activities, will take place from Noon to 1 p.m. April 30. Speakers will share examples of ways to build leadership support and engage other healthcare staff, whether by having patient representation on improvement initiatives or having patients and caregivers participate in discharge planning with healthcare staff.
The second webinar, Deploying PFE Roadmap Strategies to Improve Patient Safety and Quality, Outcomes, Experiences, and Support Hospital Priorities, will take place from Noon to 1 p.m. May 21. Speakers will outline how to involve patients and families in value-mapping, like having patients outline the touchpoints with healthcare staff that are valuable to them or having hospital literature outlining patients’ rights and responsibilities.
These webinars are free of charge to MHA members. Chief nurse and medical executives, patient experience and relations professionals, quality and safety professionals, social work professionals, case managers and nursing staff are encouraged to register.
Questions about MHA membership or registration should be directed to Brenda Carr at the MHA.