The MHA Keystone Center Patient Safety Organization (PSO) is facilitating a virtual safe table from 9:30 to 11 a.m., Thursday, Jan. 23. The Structured Communication Safe Table will be led by I-PASS Patient Safety Institute.
Safe table participants will discuss how implementing structured communication models, particularly in high-risk situations like handoffs, can substantially improve safety, quality and experience outcomes.
Chief quality officers, chief safety officers, chief nursing officers, chief medical officers, vice presidents of quality, safety and risk, vice presidents of clinical transformation, nursing leaders, directors of quality improvement, directors of patient safety and performance improvement directors are encouraged to register and attend virtually.
By the end of the program, attendees will be equipped with the knowledge to:
- Discuss the prevalence of variation in healthcare.
- Examine how communication lapses are a primary or contributing factor in patient harm events.
- Explain how structured handoff programs can simultaneously bolster High Reliability Organization (HRO) efforts and reduce the potential for harmful events to reach the patient.
Nursing and risk management credits are being pursued.
Members with questions may contact the MHA Keystone Center.
About MHA Keystone Center Safe Tables
Safe tables allow hospitals to share ideas with peers, engage in meaningful discussions and obtain advice to make improvements to reduce or eliminate harm. These events are unique in that they offer a legally protected, confidential environment for discussion around sensitive topics.