A new MHA-member cybersecurity communications toolkit is now available to assist hospitals and health systems in preparing for and responding to a cyber incident. The available resources are focused on providing guidance in communicating with important external stakeholders outside of a standard hospital cyber incident response plan.
The toolkit includes the following resources:
- External Audience Contact List
- External Talking Points
- Internal Talking Points
- Media Statement Template
- Letter to Lawmakers Template
- Letter to the Michigan Attorney General Template
- Letter to Insurers Template
These tools are intended to serve as guide for hospitals and health systems and should be customized to best match an organization’s branding, messaging and incident response needs. They were developed based on the experiences and best practices shared through the MHA Health Information Technology Strategy Council, the MHA Cybersecurity and Cyberattack Response member forum and from other state hospital associations.
The toolkit can also be accessed through the MHA Community Site. This website is a secure, online platform that allows MHA-member hospital staff to collaborate and share information.
Members with questions about the toolkit may contact John Karasinski at the MHA.