The Michigan Health & Hospital Association (MHA) Keystone Center has recognized Ronald Patterson, a police authority officer at University of Michigan Health-Sparrow, as its quarterly MHA Keystone Center Speak-up! Award recipient for December.
The Speak-up! Award celebrates individuals or teams in Michigan hospitals who demonstrate an exceptional commitment to preventing harm to patients or staff. Patterson was honored for his proactive advocacy on behalf of a patient requiring additional care after being discharged from the emergency department.
While responding to a call to escort the patient out, Patterson quickly identified impairments that could compromise the patient’s safety. Recognizing the potential risk, he took immediate action, alerting the care team. As a result, the patient was readmitted and received the necessary care to ensure their safety.
“It’s an honor to be recognized for something that is truly a part of my daily commitment to ensuring patient safety,” said Patterson. “In this instance, I was simply doing what I believe anyone in my position would do—advocating for a patient who needed additional help to remain safe.”
“Ronald’s actions exemplify our mission to provide exceptional care and foster a culture of safety,” said Kira Carter-Robertson, chief operating officer at UM Health-Sparrow Lansing. “His quick thinking and compassion ensured that this patient received the care they needed. We are proud to have team members like Ronald, who go above and beyond to make a difference.”
Additional finalists for the third quarter of the 2024-25 program year included:
- Spencer Smith, MyMichigan Medical Center Sault
- Thomas Warner, McLaren Greater Lansing
- Beronica Bahoura, Corewell Health Farmington Hills
“Ronald’s actions serve as a powerful reminder that all healthcare workers share a responsibility for the safety and well-being of patients,” said MHA CEO Brian Peters. “We are pleased to celebrate his commitment to fostering a safe environment and applaud University of Michigan Health-Sparrow’s dedication to cultivating a just culture.”
More information about the MHA Keystone Center Speak-up! Award, including criteria and a nomination form, are available online.