MDHHS Launches 2025 Customer Satisfaction Survey for Public Health Laboratory Partners

The Michigan Department of Health and Human Services (MDHHS) Bureau of Laboratories (BOL) is inviting public health partners to complete the 2025 Customer Satisfaction Survey by Dec. 31, 2025, to gather feedback that will help improve statewide laboratory services.

The invitation is open to all individuals who work with or rely on laboratory services. Multiple responses from each organization are encouraged, as individual perspectives help MDHHS BOL better understand the needs and experiences of public health partners.

Members with any questions may contact the MHA policy team.