MHA Monday Report June 3, 2024

Michigan Hospitals Fill 61,000 Jobs in 2023

The Michigan Health & Hospital Association  published results from their second annual Michigan hospital workforce survey that shows hospital recruitment, retention and training efforts in 2023 …


MHA EventsMI Hospital Careers Campaign Receives PACE Awards

The MHA’s MI Hospital Careers campaign was recognized for two awards May 23 at the 2024 Central Michigan Public Relations Society of America’s PACE Awards ceremony. The campaign received two first-place Pinnacle Awards in …


Rethinking Onboarding: A Crucial Step Towards Employee Success

MHA Endorsed Business Partner Medical Solutions recently published a blog post sharing steps for evaluating an organization’s onboarding process. The onboarding process is pivotal for new employees, demanding a dynamic approach in a rapidly …



MHA EventsMHA Hosts Successful Cybersecurity Tabletop

The MHA hosted the Enhancing Your Cybersecurity: Tabletop Training and Incident Response Workshop May 22 with MHA Endorsed Business Partner CyberForce|Q. CyberForce|Q representatives Alex Sabin, technical success leader, and Terrance McCoy, participant success engineer, guided …


MHA CEO Report — Moving the Workforce Needle

The healthcare workforce has been one of the MHA’s strategic action priorities for the past several years. As we near completion of our 2023-2024 program year, I’m extremely pleased to see the results of the MHA’s second annual hospital workforce survey …


The Keckley Report

The Do’s and Don’ts of Navigating the Health System when you Need It: My First-Hand Experience

“The patient experience is defined by the support team: The heroes in every setting I’ve used are the clerks, technicians, nurses and support staff who’ve made the experiences tolerable and/or reassuring. Patients like me are scared. Emotional support is key: some of that is defined by standard operating procedures and checklists but, in other settings, it’s cultural. Genuineness, empathy and personal attention is easy to gauge when pain is a factor. By the time physicians are on the scene, reassurance or fear is already in play. Care teams include not just those who provide hands-on care, but the administrative clerks and processes that either heighten patient anxiety or lessen fear. The health and well-being of the entire workforce—not just those who deliver hands-on care—matters. And it’s easy to see distinctions between organizations that embrace that notion and those that don’t. …

Patients, like me, have to fend for ourselves. I am a number. Last Wednesday, waiting 85 minutes to be seen was frightening and frustrating though comparatively fast. Duplicative testing, insurer approvals, work-shift transitions, bedside manners, team morale, and sterile care settings seem the norm more than exception. …

The health system is complicated and relationships between its major players are tense. Not surprisingly and for many legitimate reasons, my experience, thus far, is the norm. We can do better.”

Paul Keckley, May 28, 2024


News to Know

MHA Endorsed Business Partner CorroHealth will host the webinar From Denials to Recovery: Upgrading Your Approach to DRG Downgrades to share practical solutions to optimize denials management processes and ensure financial stability.


MHA CEO Brian PetersMHA in the News

The MHA published a press release May 29 that shares new Michigan hospital workforce data, including information on the number of employees hired in 2023, the number of vacancies in 2024 and updated economic impact …