MHA Keystone Center to Support CMS’ Quality Improvement Program

Superior Health Quality Alliance (Superior Health) has been selected as the Great Lakes Region’s Quality Improvement Organization (QIO) to support the Centers for Medicare & Medicaid Services’ (CMS) 13th Scope of Work. As a member of Superior Health, the MHA Keystone Center will serve Michigan hospitals, nursing homes, outpatient clinics and providers over the next five years.

Superior Health is one of seven Quality Innovation Network-Quality Improvement Organizations designated to support the agency’s efforts to improve outcomes for Medicare beneficiaries.

Michelle Norcross, senior director of safety & quality at the MHA Keystone Center, will be the program director for the work overseen by Superior Health.

The award represents a continuation of Superior Health’s partnership with CMS. Superior Health was selected for its strong performance history and innovative approach to delivering person-centered, data-driven improvement strategies. Over the last five years, Superior Health has:

  • Avoided more than 270,000 harms.
  • Reduced hospital readmissions by 21%.
  • Delivered more than $1 billion in measurable value.

Superior Health will provide no-cost technical assistance to eligible providers in alignment with CMS national goals.

Michigan hospitals interested in learning more about the 13th Scope of Work should contact Michelle Norcross at the MHA Keystone Center.