MHA Endorsed Business Partner (EBP) Medical Solutions recently released an episode of their “Staffing Unplugged” podcast, featuring Chief Human Resources Officer Rich Thompson sharing insights on the critical role of culture in healthcare staffing. He emphasized that for hospital leaders facing ongoing staffing shortages and turnover, building a strong organizational culture is essential for retaining talent and maintaining a high standard of care.
“Culture is identity; it’s the personification of a company,” said Thompson. He highlights that culture defines an organization’s identity and drives employee engagement and performance. He explained that it’s not enough for leaders to talk about culture; they must live it, showing their teams that they are fully invested in building an environment where everyone can thrive.
In healthcare, where burnout is common, a well-defined culture can foster stronger connections between staff and their roles, leadership, team and organization. These connections help employees feel valued and supported, ultimately reducing turnover.
Prioritizing culture improves retention and ensures that hospitals are better equipped to adapt to staffing challenges. By actively shaping culture, leaders can create a work environment where healthcare professionals feel empowered, leading to better patient outcomes and long-term success.
To dive deeper into the conversation, members are encouraged to watch the episode or contact Medical Solutions for more information. Members seeking information about the MHA’s EBP program may contact Rob Wood at the MHA.