Person- and Family-Centered Healthcare
As a foundational concept, the MHA Keystone Center is committed to partnering with hospitals to help advance Person- and Family-centered Care in Michigan. It is through person and family engagement (PFE) strategies, which foster collaboration between patients, families and clinicians to move toward mutually agreed-upon goals, that we build a person- and family-centered healthcare system.
For the 2016-2017 program year, the MHA Board of Trustees recognized the importance of partnerships with patients and families by identifying a goal that all Michigan hospitals have a functioning patient & family advisory council (PFAC) and/or have patient/family advisors on existing quality and safety improvement teams (PFE Road Map Measure 4). The MHA Keystone Center would like to congratulate those hospitals (see list below) that have achieved this practice at their organization and have committed to ensuring that the patient and family voice are part of every decision made at their organization. If your hospital has reached this goal, contact us today so that we may recognize your accomplishments and add your organization to the list. For hospitals that are working to achieve this goal, the MHA Keystone Center is here to partner with you and provide the support you need. Contact keystone@mha.org to get connected with resources, tools and mentors that can help you in your journey.