Person- and Family-Centered Care
Person- and Family-Centered Care (PFCC) focuses on putting the patient and their caregiver at the center of all decision-making, planning and monitoring of care. It is through person and family engagement (PFE) strategies – which foster collaboration between patients, families and healthcare staff – that we build a PFCC healthcare system.
The Roadmap to Person and Family Engagement provides standardized definitions, policies and practices designed to serve as a resource for healthcare staff and leaders looking to develop or improve PFCC across their organization.
MHA Person & Family Engagement Advisory Council
Formed in November 2013, The MHA Person & Family Engagement Advisory Council provides guidance and support to the MHA and MHA Keystone Center on the multifaceted efforts to help promote and accelerate the spread of person- and family-centered care across the state. Made up of staff, individual stakeholders and patient advisors, the council ensures the voice of patients and families are incorporated into all initiatives and efforts. The Council also provides a great opportunity for networking, collaboration, and sharing of best practices for members.
In 2018, the MHA formally added the Council under its umbrella to promote and accelerate person and family engagement in Michigan hospitals. The Person & Family Engagement Advisory Council seeks input from patient and family partners, serves as advocates for their needs, and ensures their voice is incorporated into MHA quality and safety initiatives.