Person- and Family-Centered Healthcare
The MHA Keystone Center recognizes the importance of strong partnerships between healthcare providers, patients, and families. As a foundational concept, the MHA Keystone Center is committed to partnering with hospitals to help advance person- and family-centered care in Michigan. It is through person and family engagement (PFE) strategies, which foster collaboration between patients, families and clinicians to move toward mutually agreed-upon goals, that we build a person- and family-centered healthcare system
The MHA Keystone Center, under the guidance of the MHA Keystone Center PFE Council, developed A Roadmap to Person and Family Engagement, to accelerate the spread of person- and family-centered care. The road map includes recommended policies and practices, which build upon the original Centers for Medicare & Medicaid Services (CMS) Partnership for Patients (PfP) PFE Metrics that are fundamental to improved quality of care for patients in hospitals.
The MHA Keystone Center asks that each facility commits to implementing at least two practices per year from the road map, with PFE Metric 4 and the rest of the CMS PfP metrics set as priority for implementation.