One week remains before the registration deadline for the MHA webinar Tying Person and Family Engagement (PFE) to Culture and Performance. Scheduled from noon to 1 p.m. Aug. 20, the webinar provides an opportunity for hospitals to share examples of how leaders are creating a PFE culture by building policies into operations.
The webinar outlines a process for structuring value-based employee competencies that are foundational to delivering patient-centered care; programs that uniformly train and support knowledge and application of PFE principles across the system; and examples of how to establish clear expectations of behaviors and actions that support a patient-centered culture.
In 2022, The MHA released the MHA Person & Family Engagement Roadmap in 2022, featuring research and tools supported by the Centers for Medicare & Medicaid Services and the Institute for Patient- and Family-Centered Care to help MHA members further develop person and family engagement.
Registration is free of charge for MHA member organizations. Members with questions about the webinar or MHA Person & Family Engagement Roadmap may contact Erin Steward at the MHA.