The MHA Keystone Center Board of Directors met April 8 to discuss safety and quality priorities, review governance actions and plan for the upcoming program year.
Brook Watts, MD, chief quality officer, Michigan Medicine, shared during a “Connect to Purpose” segment how small process changes led to measurable gains in patient satisfaction within an academic health system. The example reinforced Keystone’s focus on actionable, frontline improvement.
The board reviewed appointments to the MHA Keystone Center Board, supporting continued evolution of board composition and expertise. The board also discussed emerging priorities for the 2026-27 program year, including planning for the MHA Keystone Center Safety & Quality Symposium, scheduled for fall 2026, focused on workplace safety.
In addition, the board confirmed details for the 2026 Keystone Board Retreat scheduled for June and received an update on Superior Health.
Members with questions may contact Amy Brown at the MHA.