Changes to Medicaid eligibility and renewal requirements beginning in 2027 are expected to create new challenges for many Michiganders. For thousands of Northern Michigan residents, this could mean losing access to medications, preventive care or ongoing treatment.  

While some may remain eligible for coverage, missed paperwork, renewal deadlines, or confusion about the new requirements could place healthcare coverage at risk. To help patients navigate these changes and maintain access to care, Munson Healthcare launched a Medicaid support initiative featuring a dedicated support line, online resources and community outreach.  

Maintaining health coverage helps individuals access preventive screenings, manage chronic conditions, and obtain medications. Munson’s initiative is designed to remove barriers, reduce confusion, and ensure patients have trusted local resources available when questions arise.  

Community members who have questions or need assistance can call 231-935-2860 and press one to connect directly with Medicaid enrollment and renewal support specialists. Resources, FAQs, eligibility guidance, and additional information are also available at munsonhealthcare.org/medicaid.  

Through this initiative, Munson Healthcare will provide:  

• Dedicated Medicaid Assistance Line: Call 231-935-2860, press one for enrollment and renewal support.  

• Online Medicaid Resource Center: Eligibility guidance, renewal information, FAQs, and links to additional resources available at munsonhealthcare.org/medicaid.  

• Certified Enrollment Specialists: Assistance with Medicaid enrollment, renewals, and eligibility questions.  

• Financial Counseling Support: Guidance to help patients understand available coverage options and financial assistance resources.  

• Targeted Outreach and Education: Community awareness efforts, educational materials, and outreach to patients who may need additional support.  

“By connecting patients with the right information and support, we can help more families remain covered and focus on what matters most: their health and well-being,” said Ness.  

Residents seeking assistance are encouraged to call 231-935-2860 and press one or visit munsonhealthcare.org/medicaid for information, enrollment assistance, renewal guidance and frequently asked questions.  

To learn about other stories of innovation advancing care across Michigan, visit mihospitals.org. Members with questions may contact the MHA communications department. 

Interested in sharing details about an impactful hospital program or story? Fill out a story submission form. 

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