Webinar Reveals New Tool to Improve Person and Family Engagement

The MHA is hosting a webinar from 8:30 to 10 a.m. May 24 to review the newly released MHA Person & Family Engagement (PFE) Roadmap, which includes recommended policies to re-engage patients and caregivers and share best practices for in-person engagement.

Person- and family-centered care creates mutually beneficial partnerships among healthcare staff, patients and caregivers through respect and dignity, information sharing, participation and collaboration. However, the pandemic required many PFE practices to shift to virtual interactions with limited communication between healthcare staff and caregivers. The new roadmap focuses on how patients, caregivers and healthcare staff must refocus on opportunities to connect so patient safety and improved clinical outcomes are preserved.

Care navigators, nurses, quality, patient experience, population health and health equity professionals are encouraged to register. Registration is free of charge and open to MHA member organizations only.

Members with questions may contact Brenda Carr at the MHA.