Addressing Disparities in Maternal Care: A Conversation During Black Maternal Health Week

In observance of Black Maternal Health Week this April 11-17, Carlie Austin, maternal infant health policy specialist, MHA, and Sarah Scranton, vice president, safety & quality and executive director, MHA Keystone Center, share the importance of addressing disparities in maternal care and actions to reduce them.

  1. Conversations about disparities in care are difficult and nuanced. How can hospitals and health systems facilitate productive conversations about the disparities that exist in maternal healthcare?

Carlie: Culture shifts must occur at the societal, system and interpersonal level to enact meaningful change. Healthcare needs to adopt a transparency-first culture where acknowledging our challenges is not only accepted, but encouraged. We cannot address systemic imbalances without first acknowledging our roles and limitations. Michigan hospitals and health systems are responsible for creating cultures in which their staff, partners and patients feel safe to provide constructive feedback. While it is important for our hospitals and systems to create space for transparent discussions, they also deserve the same from society. For hospitals and health systems to candidly acknowledge their roles and limitations, they must feel safe. Therefore, assessing and addressing the reasons why systems feel unsafe in their abilities to do so is a vital aspect of the conversation that largely goes unheard.

Sarah: To Carlie’s point, culture plays a pivotal role in health outcomes. Quality care cannot exist without equitable care. While we have made great strides toward celebrating staff who speak up to prevent harm to patients and staff, we must also welcome dialogue that extends beyond specific cases. Data shows that racial disparities in care are systemic, so we must be willing to examine all aspects of our systems and processes that may impact patient care.

  1. As anchor institutions in their communities, how can hospitals and health systems foster cross-sector collaboration that addresses systemic issues like maternal health disparities?

Sarah: Hospitals and health systems are uniquely positioned to improve health, but many other organizations play a critical role in the wellbeing of communities. While acute care has been the primary focus of health equity efforts, social determinants of health must also be recognized. Hospitals invest heavily in their communities, forging strong relationships with nonprofit organizations, local businesses and policymakers. An unwavering commitment to collaboration is essential to eliminate systemic challenges.

Carlie: Effective collaborations start with how you view the problem. Hospitals take meaningful action to improve the quality of care during delivery and the immediate days after. However, we know the health of birthing people is not determined at the point of labor and delivery. There remains a substantial gap in improving preconception health and postpartum health. Birthing people are impacted by a plethora of factors external to the hospital or health system’s direct control; however, it is essential that everyone broadens their belief about their responsibility of the problem and their ability to reduce disparities beyond their historical purview. It must be a collective effort with a shared accountability across the continuum if we want to ensure population-level change.

  1. What are some immediate actions Michigan hospitals and health systems can take to improve care for Black birthing people?

Carlie: Examine the audiences we are engaging to address disparities in care. While messaging toward decision-makers and hospital leaders is immensely valuable, we must recognize that it is our responsibility to deliver our messages and broaden our conversations to include those we aim to reach or represent. I love the saying, “nothing about us, without us”. Adopting that message in this context means hospitals and health systems should evaluate their engagement with those they are making decisions about and ensure they are intentionally including those of interest in the decision-making process. This will lead to a more robust and tailored approach to addressing pervasive healthcare disparities.

Sarah: Collaboration is one of the most valuable aspects of improving care. The MHA Keystone Center recommends members prioritize the following collaborative initiatives and events this year to supplement existing efforts to reduce disparities in maternal healthcare.

Members with questions may contact the MHA Keystone Center.

Holiday Headline Roundup

The MHA received media coverage over the holidays during the weeks of Dec. 18, Dec. 25 and Dec. 31. Topics covered include the healthcare workforce, the MHA Keystone Center, air ambulance services and a review of 2023.

MHA Senior Vice President and Chief Strategy Officer Ruthanne Sudderth spoke with Crain’s Detroit Business about registered apprenticeship programs.

Below is a collection of headlines from around the state, which include interviews with MHA CEO Brian Peters; Ruthanne Sudderth, senior vice president and chief strategy officer, MHA; and Sarah Scranton, vice president, safety & quality and executive director, MHA Keystone Center.

Monday, Jan. 1

Saturday, Dec. 30

Thursday, Dec. 21

Tuesday, Dec. 19

Monday, Dec. 18

Members with any questions regarding media requests should contact John Karasinski at the MHA.

MHA Virtual DEI Certificate Program Approved for CME and Nursing Credits

Registration is open for the Diversity, Equity and Inclusion in Healthcare certificate program Dec. 7 and Dec. 8 from 11 a.m. to 3 p.m. EST. The event, hosted by the Michigan Health & Hospital Association (MHA) and other state hospital associations in partnership with the Healthcare Experience Foundation, is approved for CME, nursing and patient experience credit.*

The certificate program is designed to equip leaders, staff and clinicians with knowledge and strategies to interpersonally grow and develop the ability to be a more inclusive leader and caregiver. The unique features of this program include participation in a peer development environment with scenario-based learnings and summary evaluations. Industry perspectives from leading healthcare organizations and access to a customized learning portal to support the continued application of knowledge.

Health equity has been lifted up as a pillar of the MHA Strategic Action Plan with the support of the MHA Board of Trustees, driving towards improved equity of access, outcomes and experience. This Virtual DEI Certificate Program is just one of many efforts to help member hospitals’ leaders expand their education and training in the health equity space. Other areas of health equity focus for the association include equity in behavioral health, maternal and infant health, data collection to drive better outcomes and processes, emergency preparedness and more. Members with questions about the health equity pillar of our Strategic Action Plan may contact Jim Lee or Sarah Scranton.

Members with questions about the program should contact Erin Steward at the MHA.

*This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of MyMichigan Health and Michigan Health & Hospital Association. MyMichigan Health is accredited by the Michigan State Medical Society (MSMS) to provide continuing medical education for physicians. MyMichigan Health designates this live activity for a maximum of 8 AMA PRA Category Credit(s)TM .  Physicians should claim only the credit commensurate with the extent of their participation in the activity.

AXIS Medical Education designates this continuing nursing education activity for a maximum of 6.0 contact hours.
Learners are advised that accredited status does not imply endorsement by the provider or ANCC of any commercial products displayed in conjunction with an activity. In support of improving patient care, this activity has been planned and implemented by AXIS Medical Education and The Michigan Health & Hospital Association (MHA). AXIS Medical Education is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

The program is accredited by the Patient Experience Institute for six Patient Experience Education Credits (PXEs).

Registration Open for Virtual DEI Certificate Program

Registration is open for the Diversity, Equity and Inclusion in Healthcare certificate program offered Dec. 7 and Dec. 8 from 11 a.m. to 3 p.m. ET. The event, hosted by the Michigan Health & Hospital Association (MHA) and other state hospital associations in partnership with the Healthcare Experience Foundation, will cover six learning modules, including:

  • Diversity, equity and inclusion best practices.
  • Cultural humility to foster more meaningful patient and interpersonal relationships.
  • Strategies to combat incivility.
  • Principles of inclusive leadership.

Participants will engage in small group exercises and discussion with access to a customized learning portal that supports continued application of being an inclusive leader. Continuing education credits have been approved for patient experience professionals and physicians.*

Health equity has been lifted up as a pillar of the MHA Strategic Action Plan with the support of the MHA Board of Trustees for several years, driving towards improved equity of access, outcomes and experience. This virtual DEI Certificate Program is just one of many efforts to help member hospital leaders expand their education and training in the health equity space. Other areas of health equity focus for the association include equity in behavioral health, maternal and infant health, data collection to drive better outcomes and processes, emergency preparedness and more. Members with questions about the health equity pillar of the MHA Strategic Action Plan may contact Jim Lee or Sarah Scranton at the MHA.

Members with questions about the program may contact Erin Steward at the MHA.

*This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of MyMichigan Health and Michigan Health & Hospital Association. MyMichigan Health is accredited by the Michigan State Medical Society (MSMS) to provide continuing medical education for physicians. MyMichigan Health designates this live activity for a maximum of 8 AMA PRA Category Credit(s)TM . Physicians should claim only the credit commensurate with the extent of their participation in the activity. The program is accredited by the Patient Experience Institute for six Patient Experience Education Credits (PXEs).

MHA CEO Report — Leading with Safety & Quality

“Do the right thing. It will gratify some people and astonish the rest.”  Mark Twain

Last month’s CEO Report focused on our grave concerns with legislative proposals to mandate nurse staffing ratios, and the negative impact they would have on patient access to care. And we spent the entire month of September laser-focused on telling our story to elected officials, the media, business and healthcare trade groups and many others who care about the Michigan healthcare ecosystem. This advocacy work will continue, without question.

But the hallmark of the MHA and our members is to not simply advocate against bad public policy, but rather, to voluntarily do the right thing when it comes to the best interests of the patients and communities we serve. And when it comes to the safety and quality of the care we provide in Michigan hospitals, we indeed have a very special story to tell.

This year marks the 20th anniversary of the inception of the MHA Keystone Center, which was originally created in 2003 as a first-of-its-kind collaboration among hospitals to identify and implement practices that improve healthcare safety and quality and reduce cost. Acting as our safety and quality organization today, the MHA Keystone Center voluntarily identifies safety and quality improvement opportunities and develops solutions among Michigan hospitals to improve experiences for both patients and healthcare workers alike. The extraordinary partnerships among MHA Keystone Center hospitals have saved many lives as well as healthcare dollars.

It needs to be stressed that there is no mandate requiring participation; all Michigan hospitals and thousands of their team members voluntarily participate in MHA programs to improve the safety and quality of healthcare because of their missions to care for the sick and vulnerable. Because of our long history of success, a growing number of hospitals in other states are now part of MHA-led safety and quality initiatives. In addition, the hospital-based collaborative efforts first pioneered by the MHA Keystone Center have now been replicated in 48 of the 50 U.S. states and various other countries.

These initiatives are driven by evidence-based best practices and strongly supported by data. One great example of how engaged hospitals have seen great improvements on safety and quality outcomes is through the MHA Keystone Center’s leadership of the Great Lakes Partners for Patients (GLPP) Hospital Improvement Innovation Network (HIIN). Michigan hospitals saved 3,350 lives and avoided 25,304 harm events within hospitalized patients over a three-and-a-half-year period from Sept. 2016 to March 2020.  In addition, our track record of outcome improvements includes the following:

  • Reduced the rate of CAUTI (catheter-associated urinary tract infection) events by 49% between 2012 – 2018.
  • Decreased CLABSI (central line associated blood stream infection) rates within ICUs by 35% between 2015 – 2018.
  • Reduced early elective deliveries by 68% between 2010 – 2018.
  • Reduced C. Diff rates by 15% from 2014 to 2017.
  • Reduced postoperative pulmonary embolisms and/or deep vein thrombosis by 22% from 2014 to 2016.
  • Reduced colorectal surgical site infections by 27% from 2014 to 2016.

This successful work led to the subsequent creation of the Superior Health Quality Alliance (Superior Health), which includes the MHA Keystone Center, along with our counterparts at the Illinois, Wisconsin and Minnesota hospital associations, and several other related organizations in the Midwest. Superior Health is funded by the federal government, which has clearly valued the ROI that is created by this work, both for Medicare and Medicaid patients for which they have a direct responsibility, as well as all patients.

On top of this work, the MHA Keystone Center has led hospitals on a high reliability journey for almost ten years now. Striving towards implementing and maintaining a high reliability culture means hospitals are focused on attaining zero preventable harm to patients, families and caregivers, making Michigan a safe place to receive care. Factors such as the pandemic, workforce shortages and increased rates of violence against healthcare workers all have emerged as challenges to this work. However, MHA Keystone Center member hospitals remain steadfast in their quest to reduce unintended harm in their facilities. One great example of how hospitals implement a high reliability culture is by stressing the importance of speaking up to prevent potential harm to patients or other staff members. Dozens of healthcare workers from hospitals throughout Michigan have been recognized by the MHA Keystone Center Speak-up! Award since it was launched in 2016.  It is heartening that hospitals across the state, both large and small, urban and rural, have embraced an organizational culture that promotes and even celebrates anyone within the organization who speaks up to prevent harm.

Our to-do list in this realm is long and is constantly evolving. Based on the current needs of our membership, we are now focusing on reducing health disparities as our state strives to achieve health equity; improving maternal health outcomes; establishing age-friendly health systems; implementing solutions to address the opioid epidemic; facilitating person- and family-centered care; improving workplace safety; and providing emotional well-being support to healthcare workers through a partnership with the Duke Center for Healthcare Safety and Quality that has so far assisted 5,000 healthcare workers from 144 organizations throughout Michigan.

We know each of these efforts impact the health and well-being of countless Michiganders today. Thankfully, we have diverse funding support for our work; in addition to the federal government’s role noted above, the MHA Keystone Center has been funded by the Michigan Health Endowment Fund, and from our own hospitals who pay an annual fee for the services provided by our MHA Keystone Center PSO, a federally-certified Patient Safety Organization which collects adverse event data. But special recognition needs to be given to Blue Cross Blue Shield of Michigan (BCBSM), and their CEO Dan Loepp. Their initial support was instrumental in getting the MHA Keystone Center off the ground all those years ago, and we are now operating under a third round of very significant financial support from BCBSM that has been critical to our success.

Finally, I would like to acknowledge the great leadership of Sam Watson, our senior vice president of field engagement, and Sarah Scranton, our vice president of safety & quality, as well as the entire MHA Keystone Center Board of Directors, and of course the incredibly talented and dedicated MHA Keystone Center staff. We are proud to work every day with so many hospital leaders and clinicians who are dedicated to doing the right thing for patients and healthcare workers. At the end of the day, this is mission-driven work that all Michiganders can be proud of.

As always, I welcome your thoughts.

MHA Monday Report May 1, 2023

MHA Monday Report

capitol buildingSubcommittee Budget Recommendations Include Hospital Priorities

The release of the Michigan Senate and House Appropriations Health and Human Services Subcommittee budgets April 25 include broad investments in healthcare and specific investments advocated for by the MHA. The state budget is at …


Annual Meeting iconMHA Annual Membership Meeting Registration Open

Registration remains open for the 2023 MHA Annual Membership Meeting, scheduled June 28 through 30 at the Grand Hotel on Mackinac Island. The annual meeting will feature an outstanding lineup of healthcare experts, including Brian …


Upcoming Grant Deadline for Pediatric Inpatient Behavioral Health Programs

The MHA issued a request for proposal March 16 for a $50 million competitive grant program for Michigan healthcare entities to expand access to pediatric inpatient behavioral health services. The funding was appropriated by …


OCR Ends HIPAA Telehealth Enforcement Discretion

The U.S. Health and Human Services Office for Civil Rights (OCR) will end enforcement discretion for telehealth providers who utilize remote communication products that don’t comply with the Health Insurance Portability and Accountability Act of …


MHA Human Resources Member Forum Draws Hundreds

The MHA hosted a human resources member forum April 26 at the MHA Headquarters in Okemos and virtually with about 200 leaders participating. Moderators Patrick Irwin, vice president, human resources, South Market, Henry Ford Hospital …


New MHA Resource Outlines Scope of Practice for RNs & LPNs

To help members understand the difference in scope of practice between licensed practical nurses (LPNs) and registered nurses (RNs) under the Michigan Public Health Code, the MHA has developed a new member resource, Understanding LPN …


2023 Ludwig Nominee: Health Equity for LGBTQ+ Young People: A Collaboration between Henry Ford Health and Ruth Ellis Center

Since 1990, the MHA has honored member healthcare organizations working to enrich the overall welfare of their local communities through the Ludwig Community Benefit Award. This year, the MHA is excited …


Hillsdale Podcast Explores Hospital Financial Viability, Workforce Restoration and More

In conjunction with the MiCare Champion Cast, Hillsdale Hospital released an episode of the Rural Health Rising podcast April 27 featuring MHA CEO Brian Peters. Joining hosts Jeremiah Hodshire, CEO of Hillsdale Hospital, and Rachel …


Advocacy and Relationship Building Important Roles for Trustees

Governing board members are valuable spokespeople for their hospitals because they represent the voice of the community in support of important policy viewpoints and strategic positions. The MHA Board Governance Education webinar series, which includes …


The Keckley Report

Paul KeckleyThe Debt Ceiling Debate is Problematic for Healthcare

“Last week, 35,000 gathered in Chicago to hear about the future of health information technologies at the HIMSS Global Health Conference & Exhibition where generative AI, smart devices and cybersecurity were prominent themes. …

The upcoming debt ceiling debate comes at a pivotal time for healthcare because it does not enjoy the good will it has in decades past. The pandemic, dysfunctional political system and the struggling economy have taken a toll on public confidence. Long-term planning for the system’s future is subordinated to the near term imperative to control costs in the context of the debt ceiling debate. …“

Paul Keckley, April 24. 2023


News to Know

The Rural Health Redesign Center and Mathematica are hosting a webinar May 1 from 11 a.m. to noon ET for hospitals interested in the rural emergency hospital (REH) designation.


Sarah ScrantonMHA in the News

The MHA received media coverage the week of April 24 regarding the MHA Keystone Center’s work implementing the Age-friendly Health Systems initiative throughout Michigan and how Michigan health systems are utilizing foreign nurses to fill …

Media Recap: Age-friendly Hospital Systems and Nursing Shortages

Sarah Scranton

Sarah ScrantonThe MHA received media coverage the week of April 24 regarding the MHA Keystone Center’s work implementing the Age-friendly Health Systems initiative throughout Michigan and how Michigan health systems are utilizing foreign nurses to fill staffing shortages.

Second Wave Michigan published an article April 27 as part of their State of Health series about efforts being made throughout the state to make Michigan more age-friendly. Sarah Scranton, executive director of the MHA Keystone Center, discussed the importance of prioritizing the needs of Michigan’s aging population and how hospitals are adopting a framework to become more age-friendly.

“Older adults have very complex needs. It’s important that the medical field prioritizes what is important to the patient, not just what they think might be wrong,” said Scranton. “It’s really all about listening to the patient and taking what matters to them into consideration.”

The Detroit Free Press published a story April 28 focusing on how Henry Ford Health and other Michigan health systems are utilizing foreign nurses, particularly those from the Philippines, to fill staffing shortages in nursing. The article referenced two data points provided by the MHA, which includes the 27,000 job openings in Michigan hospitals according to a March 2023 MHA member survey and the loss of 1,700 staffed hospital beds in the state since the pandemic began.

Members with any questions regarding media requests should contact John Karasinski at the MHA.