According to the Bureau of Labor Statistics, healthcare workers are five times more likely to suffer a workplace violence injury than workers overall. This affects workers not just physically, but mentally, contributing to burnout and worsening turnover.
The virtual training TEAM® Essentials: Recognizing and Managing Aggression will be held from noon to 2 p.m. Jan. 28 and is designed for healthcare workers and volunteers who may encounter angry, disruptive or potentially dangerous individuals. The training will teach participants how to protect themselves and others by applying the TEAM® Aggression CycleSM techniques to verbally de-escalate and manage volatile situations. An organization registration fee of $100 allows for multiple employees and volunteers in one hospital to take advantage of this training.
The faculty for this event is an experienced law enforcement professional with HSS, an MHA Endorsed Business Partner organization with expertise in physical security and emergency management.
Contact Erica Leyko at the MHA to register for TEAM® Essentials: Recognizing and Managing Aggression.