Quality Teams and Clinical Leaders Gather for Safety Events

workplace safety

The MHA recently hosted two premier events in Troy that focused on safety and drew healthcare quality and safety staffs and clinical leaders from across Michigan.

 MHA Keystone Center Executive Director Brittany Bogan kicking off the Workplace Safety WorkshopThe MHA Workplace Safety Collaborative: Addressing Violence in Healthcare Settings workshop was held Sept. 25 with nearly 100 in attendance. The event was part of the ongoing MHA workplace safety collaborative and took a deep dive into workplace violence prevention and management. Speakers discussed the importance of data collection, as well as how to achieve a culture of zero violence, strategies to improve healthcare safety and how to manage patients in the behavioral health setting.

Monica Cooke, BSN, MA, RNC, CPHQ, CPHRM, DFASHRM, chief executive officer, Quality Plus Solutions LLC, Baltimore, discussed the high costs of workplace violence and how organizations can develop and implement a workplace violence prevention program by taking a risk assessment and creating a combination of strategies to reduce risks.

Amy Edmondson, PhD, discusses psychological safety at the MHA Safety and Quality SymposiumThe MHA Safety & Quality Symposium was held Sept. 26, with approximately 130 on-site attendees and dozens of employees from 12 healthcare organizations connecting virtually. Participants examined psychological safety, methods to reduce health disparities, partnerships and resources to combat the opioid crisis, second victim intervention models, and workplace violence prevention.

Featured speaker Amy Edmondson, PhD, world-renowned Novartis professor of leadership and management at the Harvard Business School, showed data confirming that fear motivates hiding and limits problem-solving. She also debunked the myth that psychological safety sacrifices performance standards.

During the symposium, the annual MHA Keystone Speak-up! Award was presented to Lori Engler and Crystal Watson from Lakeland Hospital Niles. The award celebrates MHA Patient Safety Organization hospital staff who demonstrate a commitment to the prevention of patient or staff harm.

Twenty organizations exhibited their products and services during the symposium. Coverage of the MHA Safety & Quality Symposium can be found at the MHA Facebook page and on Twitter under the hashtag #mhasymposium.

Questions about both events can be directed to the MHA Keystone Center.