Leadership Corner: MHA Keystone Center’s Commitment to Addressing Health Disparities and Achieving Health Equity

MHA Keystone Center Leadership Corner

The Leadership Corner features updates from the MHA leadership team. The updates will provide new insights to safety and quality, as well as updates on MHA Keystone Center activities and initiatives.Brittany Bogan, FACHE, CPPS, senior vice president of safety and quality, MHA, and executive director of the MHA Keystone Center

Brittany Bogan, FACHE, CPPS, senior vice president of safety and quality, MHA, and executive director of the MHA Keystone Center, discusses the MHA Keystone Center’s commitment to support hospitals in addressing health disparities and achieving health equity.  

Commitment to Achieving Health Equity

The events of the past several months have highlighted and amplified the systemic racism that is a persistent and widespread problem in our society. The disproportionate impact of COVID-19 on persons of color has called out, in yet another example, the racial disparities that exist in access to healthcare and health outcomes. These disparities and inequities must be confronted, and we believe that healthcare systems are the epicenter for leading these efforts and playing an essential role in the wellbeing of communities. The MHA Keystone Center has long been committed to this call – addressing health disparities is a foundational concept that shapes all our quality improvement and safety efforts. Through this commitment, the MHA Keystone Center continues to provide numerous resources to assist organizations in delivering equitable healthcare:

Educational Opportunities 
In addition to evidence-based practices, resources and recordings of the following events/webinars are available on the MHA Community site, within the “Health Disparities Resources” folder:


  • The Reliability Culture Implementation Guide is a tool that incorporates elements of safety culture with the five principles of high-reliability organizations – preoccupation with failure, reluctance to simplify, sensitivity to operations, commitment to resiliency and deference to expertise.
  • A dedicated MHA Community site, Advancing Health Equity, where members can view resources, connect with other healthcare organizations and ask questions. Contact the MHA Keystone Center to request access. 
  • An article, debunking seven common misconceptions about health equity.
  • In the following weeks, the MHA Keystone Center will release a comprehensive guide to support members in ensuring that every person in every community receives high-quality, equitable and safe care.  

Next Steps for Hospitals

  • Complete or update the Health Equity Organizational Assessment (HEOA) to assess your organization’s current activity, which is identified through national research as critical components of an organization’s ability to identify and address disparities. Results of the HEOA help your organization identify areas of improvement. To request access to the HEOA, visit the KeyMetrics website and select “Request Access”. 

The MHA Keystone Center’s mission, supporting healthcare providers to achieve excellence in the outcomes desired by the people they serve, and vision statement, achieving the highest quality healthcare outcomes that meet individual values, is directly aligned with addressing health disparities. We remain dedicated to supporting hospitals and caregivers by offering structure and actionable steps to ensure the healthcare system is active and transparent in addressing disparities and implicit bias. Please join us. Together we can prevail in achieving health equity, improving population health and meeting the needs of all patient populations, regardless of race, ethnicity, gender, age, sexual orientation, education, culture, heritage, religion, location, physical ability or socioeconomic status.