Hospital Leaders in Detroit and Lansing Honored for Dedication to Communities
Posted on June 29, 2017
Hospital Association Recognizes Healthcare Executives
Two Michigan healthcare leaders were honored with the 2017 MHA Healthcare Leadership Award, presented by the Michigan Health & Hospital Association (MHA) during the MHA Annual Membership Meeting on Mackinac Island on June 29. Each year, the MHA honors outstanding individuals who have provided exceptional leadership to healthcare organizations and to the health and well-being of the community. The 2017 recipients include Veronica Hall, RN, MSM, MBA, chief nursing officer, Henry Ford Health System, and chief operating officer, Henry Ford Hospital, Detroit; and Tom Mee, RN, BSN, MBA, president and CEO, McLaren Greater Lansing.
In her dual roles, Veronica Hall is responsible for nursing practices across the health system, including more than 4,000 inpatient and outpatient registered nurses at six hospitals and more than 35 medical centers. As part of the executive leadership team, she also leads all strategic operational deployment and planning activities for its flagship hospital.
Hall has demonstrated her leadership skills in many ways, including creating a governance structure to standardize nursing practices, policy and procedures across Henry Ford. She implemented a revamped patient care delivery model and clinical staffing standards that align current research, best practices and professional standards with the organization’s mission, vision and values. She redesigned and implemented the patient safety improvement process, developing tools to measure success.
Hall oversaw a seamless transition to the system’s electronic medical record system in 2013-2014. She managed the planning and development for major projects as part of Henry Ford Hospital’s renovation and expansion. Most importantly, she helps nurses build successful foundations for their careers.
Also active in the community, Hall was instrumental in a partnership between Henry Ford and Oakland University to enroll laid-off auto workers in a year-round nursing program that could result in bachelor’s degrees in nursing and job opportunities at Henry Ford. Most of the 54 enrolled students completed the program, some of whom continue their careers at Henry Ford now.
Hall is an avid advocate for the Judy Hacker softball field in her hometown of Clawson, where she and other supporters of the late coach maintain the field for today’s youth. In recent years, Hall and her nurses have impacted the community by collecting high-protein products for the local food bank.
Tom Mee was named president and chief executive officer of McLaren Greater Lansing in late 2014. One year later, the hospital was first among McLaren Healthcare System’s 14 subsidiaries, having greatly exceeded expectations in clinical quality, patient safety, operations, fiscal responsibility and patient satisfaction.
Mee’s organizational philosophy of “Every Patient, Every Time” fostered a culture of continuous improvement aimed at caring for those who are most important — the patients. This culture fuels quality, safety and process improvement initiatives that have involved every stakeholder.
Under Mee’s leadership, the hospital successfully integrated Mid-Michigan Physicians into the system, incorporating the skills of the multispecialty practice’s more than 300 staff and providers. He also directed multiple agreements and partnerships to improve healthcare access for the community, bringing additional specialties close to home for residents.
Mee’s “Every Patient, Every Time” philosophy is the foundation of innovative patient experience initiatives that have elevated the patient experience scores at McLaren Greater Lansing. The hospital was selected to present on this topic at the Studer Group’s “What’s Right in Health Care” conference in 2017.
Looking to the health of the community, Mee has motivated the hospital’s generous support of numerous area initiatives. Examples include McLaren Greater Lansing’s $1.5 million gift to Michigan State University to establish the College of Nursing’s first endowed chair position, along with its commitment to work with the university to improve access to mental healthcare services. Mee is a board member of the Care Free Medical Clinic, which provides care for the community’s under- and uninsured population, and McLaren Greater Lansing presented the clinic with $75,000 to support its services last year. Under Mee’s guidance, the hospital also committed $50,000 to Helping Hands Respite Care to support access to respite care services in the region.
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