MHA Keystone Center Presents Quarterly Speak-up! Award

Posted on June 02, 2017

MHA Keystone Center Speak-up! Award banner imageJennifer Ludwig, RN, a nurse at Sparrow Hospital, Lansing, is the recipient of the quarterly MHA Keystone Center Speak-up! Award. Ludwig is the first recipient of the award at Sparrow Hospital.

The award celebrates patient and staff safety through the recognition of individuals or teams in Michigan hospitals who demonstrate a commitment to the prevention of patient or staff harm.

Ludwig identified a potential example of unsafe patient care and spoke up to prevent future harm. She felt compelled to intervene despite circumstances that made it difficult. When Ludwig shared her concern, Sparrow leaders took it seriously, reviewed it thoroughly, and acted quickly to ensure that no harm came to patients or caregivers.

 “Although in many respects, speaking up was one of the hardest things I have faced as a nurse, I am proud to work for an institution that values and promotes a culture of safety,” said Ludwig. “When I chose nursing as a career I pledged to advocate for my patients and prevent them from harm. I will continue to encourage my nursing colleagues to speak up and to not permit unsafe care but to promote transparency and patient safety.”

The MHA and the MHA Keystone Center Patient Safety Organization (PSO) launched the MHA Keystone Speak-up! Award in 2016 as part of a statewide initiative to achieve high reliability in healthcare. Achieving high reliability in healthcare is the next step in improving Michigan’s quality of care, reducing costs and minimizing institutional risk for both patients and providers.

“Jennifer Ludwig is recognized for something that is too often not done, which is speaking up and taking action to prevent patient harm,” said Adam Novak, manager of patient safety & quality, MHA Keystone Center. “Jennifer serves as a role model for others in the healthcare field and her actions certainly prevented future adverse events.”

The MHA Keystone Center presents its Speak-up! Award quarterly, with one quarterly awardee recognized as an annual Speak-up! Award recipient. Additional award finalists for the second quarter of 2017 include:

  • Michelle Kittendorf, Sparrow Hospital, Lansing
  • Beth Green, Lake Huron Medical Center, Port Huron
  • Lisa Carlos, Beaumont Hospital, Dearborn
  • Mark Olsen, Sturgis Hospital

More information about the MHA Keystone Speak-up! Award, including award criteria and a nomination form, are available online. Members with questions may contact Adam Novak at the MHA. 


  • MHA Keystone Center Presents Quarterly Speak-up! Award

Tags: MHA Keystone Center, Patient Safety and Quality, Speak-up! Award

Posted in: Patient Safety & Quality

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