Southeast Michigan Healthcare Providers Honored for Leading Patient Safety and Quality
Posted on March 09, 2017
MHA Keystone Center Patient Safety & Quality Leadership Award presented
LANSING, Mich. — The Michigan Health & Hospital Association (MHA) announced this year’s winners of its MHA Keystone Center Patient Safety & Quality Leadership Award during the 2017 MHA Patient Safety and Quality Symposium held in Dearborn this week. This award recognizes individuals who demonstrate leadership in patient safety and quality improvement and whose contributions to the field transcend the bounds of their own hospital or health system. The 2017 award was presented Tuesday afternoon to Patricia J. Posa, quality excellence leader, St. Joseph Mercy Ann Arbor, and to Samuel J. Flanders, MD, senior vice president of quality and safety, Beaumont Health, Southfield. Due to an unavoidable conflict, Dr. Flanders’ award was accepted on his behalf.
Patricia J. Posa, quality excellence leader, St. Joseph Mercy Ann Arbor, champions the system’s culture of safety and promotes quality improvement on local, state and national levels. She works to make patient safety a top organizational priority at both St. Joseph Mercy Ann Arbor and its parent system Trinity Health.
Posa regularly coaches, mentors and develops intensive care unit staff in quality practices. She supports structured “huddles” and interdisciplinary rounds with the attending physician or hospitalist, nurse care provider, nurse leader, case manager, social worker, pharmacist, therapists and others — including the patient and family when possible. She incorporated safety culture education into staff orientations and implemented use of evidence-based quality improvement tools.
Recognizing the value of metrics, Posa shares process and outcome data with staff to identify opportunities for continued improvement. She has engaged in fiscal analysis of the impact of device-related infections and contributed to published articles on the business case for quality.
Posa incorporates input from patient focus groups in quality efforts and training to help staff understand why evidence-based interventions are so important. She gives quality and safety presentations to state and national healthcare organizations and co-leads initiatives to implement best practices. She has been faculty for state- and nationwide trainings, facilitated collaboratives on preventing and managing infections, and stays current on quality issues through state and national groups.
For more information on Patricia J. Posa, contact Laura Blodgett, regional manager, media and public relations, Saint Joseph Mercy Health System, at (734) 712-4536 or email@example.com.
Samuel J. Flanders, MD, joined Beaumont Health System in 2008 as its first senior vice president of quality and safety and immediately took actions to enhance the organization’s culture of safety. Following the September 2014 merger of Beaumont Health System, Botsford Hospital and Oakwood Healthcare, Dr. Flanders was named chief quality and safety officer of the new organization, Beaumont Health. He has made patient safety a top priority and helped align the cultures of the three founding organizations with the common goal of constant improvement.
A key innovation that Dr. Flanders introduced at Beaumont Health is a comprehensive benchmarking project management tool that tracks more than a thousand quality metrics to compare results to national benchmarks, prioritize, maintain accountability and monitor progress. The metrics are shared at all levels of the organization to keep quality and patient safety improvement in the forefront.
Dr. Flanders makes employees feel comfortable voicing questions, concerns and ideas to improve safety. He instituted a daily variance report review that allows a multidisciplinary group of clinicians and leaders to follow.
up with staff and explore opportunities for process improvement. In addition, he has taught the entire organization the value of using control charts to track progress over time.
As an associate professor at Oakland University William Beaumont School of Medicine and an author of numerous articles and abstracts, Dr. Flanders inspires others to share his commitment to quality and patient safety improvement.
He believes strongly in transparency and explains to physician leaders the importance of sharing information. He was instrumental in developing a protocol for open disclosure of safety events to patients and families.
For more information on Dr. Samuel Flanders, contact Colette Stimmell, vice president, communications, Beaumont Health, at (248) 551-0744 or firstname.lastname@example.org.
Based in greater Lansing, the MHA advocates in Michigan and Washington, DC, on behalf of healthcare providers and the communities and patients they serve. The MHA is a nationally recognized leader on initiatives that protect and promote quality, cost-effective and accessible healthcare. To learn more, visit www.mha.org or follow the MHA on Facebook and Twitter.
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