Lab Technician at Eaton Rapids Medical Center Receives Quarterly Speak-up! Award

Posted on July 23, 2020

Speak-up! AwardThe MHA Keystone Center presented Amanda Livingston, a former employee at Eaton Rapids Medical Center, with the quarterly MHA Keystone Center Speak-up! Award July 22.

The MHA Keystone Center Speak-up! Award celebrates patient and staff safety through the recognition of individuals or teams in Michigan hospitals who demonstrate a commitment to the prevention of patient or staff harm.

Livingston, a lab technician, prevented a potential adverse event by refusing to accept a mislabeled specimen. Her act of courage and persistence directly reflects Eaton Rapids Medical Center’s mission to care, serve and inspire.

“I’m honored to be recognized and I hope this serves as a reminder to all healthcare workers that we all can have a direct impact on the safety and quality that our patients receive,” said Livingston.

Eaton Rapids Medical Center is dedicated to reducing preventable harm through a culture of safety. The hospital’s “Keep Me Safe” campaign encourages team members to pause and communicate if they need clarity or have a concern. The organization is committed to going the extra degree in every interaction to keep patients and staff safe.

“At Eaton Rapids Medical Center, we pride ourselves on the quality and patient experience that we provide,” said Eaton Rapids Medical Center CEO Timothy Johnson. “This award is a great representation of the amazing staff that we have and their desire to always do what is in the best interest of the patient.”

The MHA and the MHA Keystone Center launched the MHA Keystone Speak-up! Award in March 2016 as part of a statewide initiative to achieve high reliability in healthcare. Achieving high reliability in healthcare is the next step in improving Michigan’s quality of care, reducing costs and minimizing institutional risk for both patients and providers.

“Amanda and the courage she displayed to speak up in the interest of safety is a great example of the healthcare heroes that we have working in Michigan hospitals,” said MHA CEO Brian Peters. “We are proud to bestow this award upon such a deserving individual.”

Additional award finalists for the first quarter of 2020 include:

  • Amanda Seguin, RN, War Memorial Hospital, Sault Sainte Marie
  • Lisa Bradley, Henry Ford Allegiance Health, Jackson
  • Chuck Johnson, RN, McLaren Lapeer Region
  • Kate Stub, RN, Karmanos Cancer Center, Detroit
  • Heather Bluhm, Munson Healthcare Manistee Hospital

Specifics on the MHA Keystone Center Speak-up! Award, including criteria and a nomination form, are available online. For more information, contact the MHA Keystone Center PSO.

Eaton Rapids Medical Center is an independent, not-for-profit community hospital that provides emergency, surgical, inpatient, outpatient and primary care for patients of all ages. To learn more about Eaton Rapids Medical Center and the services it provides, please visit https://www.eatonrapidsmedicalcenter.org/.


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  • Lab Technician at Eaton Rapids Medical Center Receives Quarterly Speak-up! Award

Tags: MHA Keystone Center, Speak-up! Award, Eaton Rapids Medical Center

Posted in: News Releases, Patient Safety & Quality

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