MHA Keystone Center 2018-2019 Annual Report: Message from the CEO & Board Chair

Posted on September 27, 2019

This letter was included in the MHA Keystone Center 2018-2019 Annual Report. Read the full report. 

Robert Welsh, MDBrian Peters
Patients and healthcare providers alike are facing a multitude of complex challenges. For providers, burnout and workplace violence are a growing concern, while too many patients still experience hospital-acquired conditions and avoidable harm.

The issues in healthcare are vast and constantly evolving. However, Michigan Health & Hospital Association (MHA) members have continually risen to these challenges with the mindset that they are important opportunities to improve care. They’ve remained steadfast in their commitment to improving patient outcomes and enhancing the overall well-being of the communities they serve.

This commitment is evident in their attendance at countless MHA Keystone Center events, participation in monthly check-in calls and voluntary submission of more data during the 2018-2019 program year than ever before. Furthermore, recognizing that we must first care for the caregivers, hospital leaders and healthcare providers have put staff safety and well-being at the forefront, by attending workshops and webinars that are part of the newly established MHA Workplace Safety Collaborative.

Together, the MHA Keystone Center and its member hospitals are transforming the healthcare landscape and patient experience by collaborating through various efforts. Our member hospitals are successfully navigating through the complexities

of healthcare, while continually improving health outcomes. This program year, the efforts to reduce harm have led to an estimated savings of $40.6 million, 109 lives saved, and 3,480 instances of harm avoided among Michigan hospitals.

As we review the 2018-2019 program year in the MHA Keystone Center Annual Report, we want to thank all our members across Michigan and beyond who have partnered with us to tackle the biggest and most complex issues we face. We look forward to a new program year, full of new opportunities to do better for our patients, our communities and our healthcare providers.

Brian Peters signature
MHA CEO Brian Peters

Robert Welsh, MD
MHA Keystone Center Board Chair Robert Welsh, MD



Tags: MHA Keystone Center Annual Report

Posted in: Member News, Patient Safety & Quality

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