Hospital Spotlight: Bronson Healthcare Shines Light on Safety

Posted on March 07, 2019

Hospital SpotlightBronson Healthcare serves patients and families throughout southwest Michigan. The health system is committed to quality and safety and has worked tirelessly to improve its reporting culture and create a transparent work environment.

Since March 2016, three Bronson staff members have been recipients of the MHA Keystone Center Speak-up! Award. The award celebrates individuals or teams within MHA Keystone Center Patient Safety Organization hospitals that demonstrate a commitment to the prevention of patient or staff harm. Seth Raymond, DO, an anesthesiologist at Bronson Methodist Hospital, Kalamazoo, was the recipient of the 2016 annual MHA Keystone Center Speak-up! Award.

Seth Raymond, DO, Bronson Methodist Hospital, Kalamazoo, received the 2016 annual MHA Keystone Center Speak-up! Award. Bronson recently created its own safety award to recognize individuals who speak up to prevent future harm. Launched in October 2018, the Bronson Safety Hero Award is designed to highlight staff members who “speak up today to prevent harm tomorrow.”

The award was conceptualized in 2017 after conducting a patient safety culture survey. Shortly thereafter, a workgroup of frontline staff was formed to specifically focus on and identify barriers to speaking up. The workgroup acknowledged that, when a good catch or concern was reported, staff was not always informed of the work being done behind the scenes.

Bronson recognizes that it can be challenging for staff members to speak up and voice concerns with peers. Therefore, it believes the act of being a patient advocate and standing up to identify good catches and near misses should be celebrated.  

The Safety Hero Award is presented quarterly, and all winners are presented with a Safety Hero Badge. Nominees receive a certificate and are recognized in the Bronson Patient Safety newsletter. All quarterly winners are nominated for the annual Safety Hero Award and MHA Keystone Center Speak-up! Award. Since its inception, the Safety Hero Award program has been very successful and has received nearly 40 nominations.

Members with questions should contact the MHA Keystone Center.

This article was featured in the MHA Keystone Center Newsletter. To subscribe, please contact Ashley Sandborn, MHA Keystone Center communications specialist.


  • Hospital Spotlight: Bronson Healthcare Shines Light on Safety

Tags: MHA Keystone Center, Patient Safety and Quality, Speak-up! Award, Bronson Healthcare

Posted in: Patient Safety & Quality

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