Workplace Safety Training and New Collaborative Available

Posted on February 22, 2019

The MHA will host workplace safety training, Techniques for Effective Aggression Management (TEAM®), at several locations during the week of March 4. Trainings have been set for 9 a.m. to 1 p.m. March 4 in Okemos, March 5 in Saginaw, March 6 in St. Ignace, and March 7 in Marquette.

HSS, an MHA Service Corporation endorsed business partner, is leading the training that is designed exclusively for healthcare workers, including professional support staff and volunteers. Attendance at each location is limited and will be taken on a first-come, first-served basis.

The TEAM® training engages participants in simulations and is based on real healthcare experiences. Participants will:

  • Recognize factors and hazards that can contribute to aggression or violence.
  • Identify threats and take appropriate responses.
  • Use effective strategies to enhance communication and build relationships.
  • Apply the TEAM® Aggression CycleSM technique to verbally de-escalate and manage volatile situations.
  • Employ progressive behavior control methods, which are discussed in accordance with The Joint Commission and Centers for Medicare & Medicaid Services restraint and seclusion guidelines.

Registration for the training events is available online via the MHA Member Portal for March 4 in Okemos, March 5 in Saginaw, March 6 in St. Ignace and March 7 in Marquette at a cost of $100 per person. Questions about the training should be directed to Erin Steward at the MHA, and questions about registration should be directed to Erica Leyko at the MHA.

In addition to TEAM® training, the MHA Keystone Center Patient Safety Organization (PSO) has completed an in-depth analysis of workplace safety-related data. Based on the baseline data gathered through the assessment, the MHA Keystone Center is organizing a new collaborative to identify, develop and implement workplace safety risk-reduction strategies. Member organizations are invited to attend a day-long kickoff meeting for this collaborative March 11 at the VisTaTech Center – Schoolcraft College, Livonia. Registration is free and open to all MHA members. Members with questions may contact the MHA Keystone Center.

Workplace safety will also be addressed during the MHA Keystone Center PSO Annual Meeting scheduled for March 6 in Dearborn (see related article). To learn more about the annual meeting, contact the MHA Keystone Center PSO.

Tags: violence, training, workplace safety, HSS, de-escalate, collaborative, TEAM, aggression

Posted in: Issues in Healthcare, Member News, Patient Safety & Quality

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