Workplace Safety Training, Assessment Available for Hospitals

Posted on February 08, 2019

The potential for aggressive behavior or violence toward employees exists in numerous situations in healthcare settings. Understanding how perpetrators behave is key to managing threats, and training and experience makes all the difference in effectively intervening to decrease threats.

The MHA will host workplace safety training,Techniques for Effective Aggression Management, from 9 a.m. to 1 p.m. March 4 in Okemos, March 5 in Saginaw, March 6 in St. Ignace, and March 7 in Marquette. Participants will:

  • Recognize factors and hazards that can contribute to aggression or violence.
  • Identify threats and take appropriate responses.
  • Use effective strategies to enhance communication and build relationships.
  • Apply the TEAM® Aggression CycleSM technique to verbally de-escalate and manage volatile situations.
  • Employ progressive behavior control methods, which are discussed in accordance with The Joint Commission and Centers for Medicare & Medicaid Services (CMS) restraint and seclusion guidelines.

The four-hour training is interactive, engaging participants in simulations, and is based on real healthcare experiences. TEAM®, developed by MHA Service Corporation’s endorsed business partner, HSS, has been designed exclusively for healthcare workers, including professional support staff and volunteers. TEAM® is fully compliant with The Joint Commission, CMS, DNV (NIAHO), and NIOSH guidelines.

Registration for the training events is available online via the MHA Member Portal. The cost is $100 per person and attendance at each location is limited and will be taken on a first-come, first-served basis. Questions about the training should be directed to Erin Steward at the MHA. Questions about registration should be directed to Erica Leyko at the MHA.

The MHA Keystone Center Patient Safety Organization (PSO) has initiated an in-depth analysis of workplace safety-related data. The MHA asks that each member organization complete the Michigan Workplace Safety Assessment by Feb. 14. The assessment is designed to collect high-level baseline data about current efforts on workplace safety and to gauge statewide interest in collaborative participation. 

For ease in gathering the requested information, a complete copy of the survey is available in a printable format. However, all responses must be submitted to the MHA via the online survey link. Following the assessment, the MHA invites member organizations to participate in a new collaborative to identify, develop and implement workplace safety risk-reduction strategies. A day-long kickoff meeting for this collaborative will be held March 11 at the VisTaTech Center – Schoolcraft College, Livonia. Registration is free and open to all MHA members. Members with questions may contact the MHA Keystone Center.

Workplace safety will also be addressed during the MHA Keystone Center Patient Safety Organization Annual Meeting scheduled for March 6 in Dearborn (see related article).



Tags: MHA Keystone Center, workplace safety, HSS

Posted in: Issues in Healthcare, Member News, Patient Safety & Quality

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