MHA Keystone Center to Present on National Webinar on Safety Culture

Posted on August 08, 2016

OKEMOS, Mich. ‒ The MHA Keystone Center’s Adam Novak, project coordinator, will be presenting on a national webinar hosted by the Agency for Healthcare Research and Quality, on Wednesday, Aug. 10, from 1 to 2 p.m. ET. The webinar, Improving Patient Safety Culture to Provide Safer Care, will highlight the MHA Keystone Center’s work to improve patient safety culture in member hospitals.

“The MHA Keystone Center’s culture improvement work with Michigan and Illinois hospitals is playing an important role in improving healthcare quality and safety,” said Novak. “Culture awareness and cultural improvement is a foundational concept that crosses all of our patient safety and quality improvement efforts at the MHA Keystone Center. It guides almost everything we do. Our focus on culture, patient and family engagement and targeted quality improvement efforts is helping move our members towards becoming highly reliable organizations.”

High reliability in healthcare signifies excellent care is consistently delivered, with a commitment to zero preventable harm. Michigan is the second state in the U.S. to embark on a statewide high reliability initiative with the Joint Commission Center for Transforming Healthcare.

During the Aug. 10 webinar Novak will discuss specific interventions used to improve patient safety culture including the implementation and use of the Comprehensive Unit-based Safety Program (CUSP), specific teamwork tools, and efforts to improve staff psychological safety. Reporting on the MHA Keystone Center’s use of the small test of change, Novak will discuss the role of TeamSTEPPS and other teamwork interventions within the CUSP framework and the importance of leadership engagement in cultural improvement.

To register for the free webinar click here.


About the MHA Keystone Center

The MHA Keystone Center is a nonprofit organization that brings patient safety experts and hospitals together to work in collaborative programs to improve patient safety and healthcare quality and to reduce medical errors. To date, the center has been funded by MHA-member hospitals, Blue Cross Blue Shield of Michigan, the Agency for Healthcare Research and Quality, the Centers for Disease Control and Prevention, and the Michigan Department of Health and Human Services. For more information, Follow the MHA Keystone Center on Twitter and LinkedIn.

About the MHA

Based in greater Lansing, the MHA advocates in Michigan and Washington, DC, on behalf of healthcare providers and the communities and patients they serve. The MHA is a nationally recognized leader on initiatives that protect and promote quality, cost-effective and accessible healthcare. To learn more, visit Like the MHA on Facebook, and follow the MHA on Twitter and LinkedIn.

Tags: MHA Keystone Center, Patient Safety and Quality

Posted in: News Releases

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