Course Teaches Professionals How to Improve Safety, Culture

Posted on November 14, 2018

A diverse group of professionals recently took part in the Just Culture Certification Course held at MHA headquarters.The MHA Keystone Center Patient Safety Organization (PSO) hosted Outcome Engenuity’s (OE) Just Culture Certification Course Nov. 6 and 7 in Okemos.

The Just Culture course brought together more than 40 attendees from a variety of professional backgrounds, including safety and quality professionals, human resource management, administrators and a battalion fire chief.

The first day of the course covered Just Culture principles and core concepts, while the second day focused on case review and implementation. Attendees learned how to shift their focus from errors and outcomes to system design and behavioral choices. They also gained practical insights on how to foster a culture of curiosity, shared learning and accountability.

Founded in 1997, OE’s mission is to help manage human error through the integration of systems engineering, human factors and the law.

Just Culture is a values-supportive model of shared accountability that continually works toward a fair and just culture. Additionally, it provides an atmosphere of trust among peers and encourages an organizational culture of mutual accountability, speaking up and providing an open learning culture to reduce organizational risk. For more information, contact the MHA Keystone Center PSO.


  • Course Teaches Professionals How to Improve Safety, Culture

Tags: MHA Keystone Center, Patient Safety and Quality, Just Culture

Posted in: Patient Safety & Quality

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