Members Share with Peers at MHA Keystone Center PSO Annual Meeting
Posted on March 23, 2018
The MHA Keystone Center held its Patient Safety Organization (PSO) Annual Meeting March 22 in Grand Rapids. The event drew more than 130 MHA Keystone Center PSO members, in-person and virtually, from 74 hospitals across Michigan and Indiana. Attendees included quality and safety officers, nurse managers, registered nurses, patient safety and quality managers and directors, clinical risk managers, and performance improvement support and facilitators.
The meeting allowed attendees to hear from peers on a variety of patient safety topics, varying from behavioral health and workplace violence to root cause analysis and action (RCA²). Presentations highlighted lessons learned and personal perspectives and experiences from representatives of MHA-member hospitals and health systems.
Staff members of three organizations — Hayes Green Beach Memorial Hospital, Charlotte; Southfield-based Beaumont Health; and Sparrow Hospital, Lansing – discussed their involvement with the MHA Keystone Center Speak-up! Award and what they’ve done to implement speak-up programs within their own facilities.
The one-day event also featured a number of presentations, including one from Maddie Larsen, RN, BSN, clinical quality and infection, and Charlene Bowman, RN, BSN, compliance coordinator, Riverview Health, Noblesville, IN, on RCA² implementation within Riverview Health. Nicole Templeton, MHSA, RN, CPPS, administrative director of patient safety, University of Michigan Health System, Ann Arbor, shared the patient safety event review approach. Jennifer Peltzer-Jones, PsyD, RN, senior staff psychologist, Henry Ford Hospital, Detroit, discussed prevention of violence against healthcare workers, and Joel Krauss, MD, physician champion for behavioral health, St. Joseph Mercy Ann Arbor, highlighted the collaborative approach to behavioral health.
Overall, the event allowed attendees to connect and learn about important issues facing MHA Keystone Center PSO members, as well as the delivery of results on broad safety goals and in specific areas. Members with questions should contact the MHA Keystone Center PSO.
Photo Captions: (First) Paula Levesque, RN, MSA, CPPS, system vice president, Beaumont Health, shares Beaumont’s approach to encouraging staff to speak up and prevent harm.
(Second) Maddie Larsen, RN, BSN, clinical quality and infection prevention, and Charlene Bowman, RN, BSN, compliance coordinator, Riverview Health, IN, discuss root cause analysis and action implementation within their facility.
(Third) Nicole Templeton, MHSA, RN, CPPS, administrative director of patient safety, University of Michigan Health System, shares the patient safety event review approach.
(Fourth) MHA Keystone Center PSO members from Michigan and Indiana attend the 2018 MHA Keystone Center PSO Annual Meeting.
Posted in: Patient Safety & Quality