Successful Practices: Addressing Staff Burnout

Posted on December 11, 2017

Successful Practices is a monthly column that highlights pertinent information, successful and/or evidence-based practices from the MHA Keystone Center and its member hospitals about how to reduce harm, improve quality and increase safety. 

Original Publisher: Betsy Lehman Center, a state agency that uses communications, research, and data to catalyze the efforts of providers, policymakers, and consumers working toward safer health care in Massachusetts -- Up Front: Safety Leaders Share 6 Ways to Reduce Burnout Among Providers

Tips for Reducing Burnout in the Healthcare System

  1. Foster supportive teams: Develop stronger teamwork models within physician practices and clinical teams, and provide resources that allow providers to spend more time with patients and families.
  2. Open lines of communication: Give all employees the opportunity to talk with the executive team.
  3. Make employee health a priority: Create environments where healthcare providers can reduce stress and increase mindfulness
  4. Include front line staff in purchasing and training decisions: Physicians and nurses should be engaged in acquisition decision-making processes.
  5. Mentor future practitioners: Talk to colleagues about feelings, stressors and overall well-being.
  6. Provide platforms for sharing: Conduct rounds to have conversations with one another about the emotional and social issues nurses face while caring for patients and families. 
This article was featured in the new MHA Keystone Center Newsletter. To subscribe, please contact Ashley Sandborn, MHA Keystone Center communications specialist.

Tags: burnout, Successful Practices

Posted in: Patient Safety & Quality

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