MHA Keystone Center 2016-2017 Annual Report: A Look Back and Ahead

Posted on October 26, 2017

This letter was included in the MHA Keystone Center 2016-2017 Annual Report. Read the full report. 

To Our Members:

Sam WatsonThis year’s annual report reflects the MHA Keystone Center’s work toward making Michigan hospitals HROs, as well as our efforts through the GLPP HIIN in Michigan, Illinois and Wisconsin.

We have seen tremendous success in maintaining low rates of infection, especially for central-line-associated bloodstream infection and catheter-associated urinary tract infection. We’ve also seen a substantial decrease in postoperative pulmonary embolism and deep vein thrombosis.

Our PFE efforts yielded over 86 percent of Michigan hospitals having PFE councils to bring in the voice of patients. Additionally, under the PSO, we had tremendous response to the MHA Keystone Center Speak-up! Award, with more than 270 nominations and five awardees.

When I speak with teams from high-performing hospitals, they always ask what they need to do to continue improving — and that is what the MHA Keystone Center is doing as we plan for the year ahead.

As we celebrate the successes of the past year, the MHA Keystone Center team is looking ahead to further its support of our member hospitals and the GLPP participants in becoming HROs.

Critical to success in the upcoming year will be the continued focus on PFE to further bring patients and their families into the care conversation. Clinical improvements will continue forward with a heightened focus on the areas that need the greatest improvement, including readmissions.

Under the PSO, we began training members last year on the National Patient Safety Foundation’s RCA² process. As part of this, our team is evaluating RCA reports submitted to the PSO to find what can be learned and shared around the cause of the event and improved to prevent future harm.

Thank you to all of the teams across Michigan and the GLPP that have worked together to make care safer. Care is now safer because of your work.

Sam R. Watson, MSA, CPPS
Senior Vice President of Patient Safety and Quality
MHA Keystone Center


  • MHA Keystone Center 2016-2017 Annual Report: A Look Back and Ahead

Tags: MHA Keystone Center, Annual Report

Posted in: Patient Safety & Quality

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