After completing the Oro™ 2.0 process hospitals in the MHA / CTH High Reliability program participate in targeted improvement programming in leadership, safety culture and performance improvement.
Additionally, hospitals were provided monthly content webinars featuring nationally recognized experts on many pertinent topics and invited to yearly face-to-face workshops. These workshops provided a venue to exchange ideas, share successes and acknowledge less efficacious approaches.
A subset of nine Michigan hospitals participated in a “deeper dive” into high reliability. They are engaged in facilitated on-site meetings, additional face-to-face workshops and are given the opportunity to share experiences, best practices and minimize barriers.
Michigan member hospitals can access MHA/CTH high reliability program resources on the MHA Community site.