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Quality Essential Skills Training (QuEST)

Wednesday, Oct 11, 2017 @ 10:00 AM - Thursday, Oct 12, 2017 @ 3:00 PM
The Great Lakes Partners for Patients (GLPP) is offering Quality Essential Skills Training (QuEST), a two-day, in-person workshop that engages hospital quality leaders and improvement teams in learning basic quality concepts.

Oct. 11: 10 a.m. - 5 p.m. (Lunch on your own)
Oct. 12: 8 a.m. - 3 p.m. (Lunch on your own)
During the workshop, adult learning principles will be used to help participants:
  • Master the Plan-Do-Study-Act (PDSA) improvement model and small tests of change
  • Sharpen team building and facilitation skills
  • Use data to accurately interpret variation and effectively drive decision-making
  • Apply learning concepts directly to the HIIN topics
People who play an important role in the Hospital Improvement Innovation Network (HIIN) - quality staff, improvement team and hospital leaders - are encouraged to attend the event.  
QuEST events are free of charge. However, each participant is responsible for their own travel, meals, and lodging expenses. Registration is required, and recommended by Oct. 6.
This continuing nursing education activity was awarded a maximum of 11.00 nursing contact hours by MPHI Continuing Education Solutions.  This program has also been approved by the National Association for Healthcare Quality for 11.00 CPHQ continuing education hours.


Otsego Club and Resort
696 M-32 East
Gaylord, MI 49735


Janice Jones
(517) 886-8433