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Great Lakes Partners for Patients Hospital Innovation Improvement Network High Reliability Organization monthly webinar - Compassion Practices & Patient Satisfaction

Tuesday, November 13, 2018 @ 10:00 AM - 11:00 AM

The Great Lakes Partners for Patients (GLPP) is collaborating with the Joint Commission Center for Transforming Healthcare (CTH) to support GLPP hospitals in their journey to become high reliability organizations.

As part of this effort, monthly webinars are available to GLPP Hospital Improvement Innovation Network (HIIN) hospitals that discuss practices and processes of HROs.

Registration is free and open to all GLPP HIIN hospitals.

Featured speaker, Tim Vogus, Ph.D., professor of management, Vanderbilt University will discuss various compassion practices that can lead to better patient satisfaction, how they work together, and their effects on the frontline care providers and patients in ways that aid the pursuit of high reliability. 

The target audience for this webinar is CEOs, chief medical officers, chief nursing officers, vice presidents/directors of quality and safety, and anyone engaged in creating an environment of accountability and reliability.

Questions about the GLPP/CTH high reliability initiative can be directed to the MHA Keystone Center.