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Webinar: Centers for Medicare & Medicaid Services 2019 Conditions of Participation for Hospitals — Part 1 — Patient Rights

Thursday, February 28, 2019 @ 10:00 AM - 12:00 PM

The MHA Health Foundation webinar series Centers for Medicare & Medicaid Services 2019 Conditions of Participation for Hospitals will review in detail newly finalized rules and how to make quick, effective changes to compliance plans.

Part 1 — Patient Rights

Patients’ rights include privacy, safety, confidentiality of records, the grievance process, advance directives, participation in the plan of care, and use of restraints or seclusion. Suggestions will be given for effective practices surrounding:

  • Restraint and seclusion standards compliance for anyone who directly cares for or transports patients, manages staff, or rewrites hospital policies and medical staff bylaws.
  • Staff training for those who work with patients who file nondiscrimination grievances related to race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability or ability to pay.
  • Documenting free interpreter services for patients.

Part 2 of the series covers nursing and pharmaceutical services.

Part 3 of the series covers infection control. 

Meet Your Faculty

Sue Dill Calloway, RN, MSN, JD, is a professional speaker and consultant and is president of Patient Safety and Health Care Education and Consulting, Dublin, OH. She is nationally known for her work in healthcare law, risk management and patient safety.

Who Should Attend

Directors, managers, nurses and staff of inpatient units; directors of pharmacy; compliance officers; directors of quality improvement, risk management and patient safety; case managers.

Connection Fee

$195 per MHA member per webinar; $295 for non-MHA members per webinar; if a member organization participates in all three webinars in the series, the cost is $550.


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