Create Sustainable Systems-based Improvements

Oct. 8, 2019 | The James B. Henry Center for Executive Development, Lansing

The MHA Keystone Center Patient Safety Organization (PSO) will host a Root Cause Analysis & Action (RCA²) workshop Oct. 8 from 8 a.m. to 5 p.m. at the James B. Henry Center for Executive Development, Lansing.

RCA² workshops are tailored to healthcare professionals who wish to increase their knowledge of the Root Cause Analysis (RCA) process.  Training sessions will assist in the implementation of sustainable systems-based improvements within organizations. Participants will be given an introduction to RCA² elements and learn how to improve their own RCA process.

The event will be led by two members of the core group that developed the RCA² process: Jim Bagian, MD, PE, director, Center for Healthcare Engineering and Patient Safety, and professor, University of Michigan; and Joe DeRosier, PE, CSP, program manager, Center for Healthcare Engineering and Patient Safety. The training sessions are based on the National Patient Safety Foundation’s (NPSF) RCA²: Improving Root Cause Analyses and Actions to Prevent Harm guidelines.


Registration will open summer 2019. 


  • $550 for MHA Keystone Center PSO members
  • $650 for non-MHA Keystone Center PSO members

Please note: This event may be photographed or videotaped. Your attendance will indicate your consent for the use of such photographs and video for educational and/or promotional purposes.


Breakfast and lunch will be provided. 

Special Needs

If you have any special needs or concerns regarding program site access, dietary restrictions, or your participation in the program, contact the MHA Keystone Center PSO

Registration will open in summer 2019. Members with questions should contact the MHA Keystone Center PSO.

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